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Subject Topic: IMAP folder problem Post ReplyPost New Topic
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unique
Newbie
Newbie


Joined: 02 March 2009
Location: Italy
Online Status: Offline
Posts: 2
Posted: 03 March 2009 at 1:06am | IP Logged Quote unique

Dear Support,
we are using your webmail defaulting with IMAP accounts
We note that there is a strange behavior of webmail, it present his Folders Sents and Drafts and the duplicated internal IMAP folder Sents and Drafts, but don't automatically use there.
How can we disable the webmail-cached folders?
Thanks a lot.
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Igor
AfterLogic Support
AfterLogic Support


Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
Posted: 03 March 2009 at 5:36am | IP Logged Quote Igor

This forum is a community resource, and if you need help from AfterLogic Support Team, we recommend using our Helpdesk instead.

Do those duplicated folders have exactly the same names? In other words, is the name Drafts folder found on IMAP server identical with the name of the other folder shown in WebMail Pro interface?

In order to suggest any workaround, we need to know whether you use PHP or .NET version of the product.

Regards,
Igor
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