| Author | 
         | 
         
      
        
         
         wereks Newbie 
          
  
  Joined: 12 February 2009 Location: United Kingdom
 Online Status: Offline Posts: 2
          | 
        
         
          
           | Posted: 12 February 2009 at 5:05pm | IP Logged
		     | 
                    
            		  
           | 
           
          
           
  | 
           
          
Hello.. i have a problem after do login.. it appears that the screen freeze and send me this message: 
 
 Error while parsing XML.
 Error code 3.
 Response Text: 
 
 can anyone help me with this? thanks
         | 
       
       
        | Back to Top | 
         
          
         | 
       
       
       
        |   | 
      
        
         
         wereks Newbie 
          
  
  Joined: 12 February 2009 Location: United Kingdom
 Online Status: Offline Posts: 2
          | 
        
         
          
           | Posted: 12 February 2009 at 5:25pm | IP Logged
		     | 
                    
            		  
           | 
           
          
           
  | 
           
          
here is a part of my log file
 
 [16:58:59.923] :: time -> 0.0010881423950195
 [16:58:59.926] POP3 : start connect to mail.ingsistemas.com:110
 [16:58:59.930] POP3 <<: +OK POP3
 [16:58:59.931] POP3 >>: USER mzapata@ingsistemas.com
 [16:58:59.947] POP3 <<: +OK Send your password
 [16:58:59.949] POP3 >>: PASS weropunk
 [16:58:59.972] POP3 <<: +OK Mailbox locked and ready
 [16:58:59.974] POP3 >>: STAT
 [16:58:59.976] POP3 <<: +OK 0 0
 [16:58:59.977] POP3 >>: UIDL
 [16:58:59.979] POP3 <<: +OK 0 messages (0 octets)
 [16:58:59.980] POP3 <<: .
 [16:58:59.981] ODBC Query: SELECT str_uid AS uid
                             FROM  awm_reads
                             WHERE  id_acct = 1
 [16:58:59.982] :: time -> 0.0005640983581543
 [16:58:59.984] POP3 >>: STAT
 [16:58:59.986] POP3 <<: +OK 0 0
 [16:58:59.987] POP3 >>: LIST
 [16:58:59.989] POP3 <<: +OK 0 messages (0 octets)
 207::[16:59:00.197] POP3 <<: .
 [16:59:00.198] ODBC Query: SELECT SUM(mailbox_size) AS mailboxes_size
                             FROM  awm_accounts WHERE id_user = 1 AND mailing_list = 0
 [16:59:00.200] :: time -> 0.00063991546630859
 [16:59:00.202] ODBC Query: SELECT id_filter, field, condition, filter, action, id_folder
                             FROM  awm_filters
                             WHERE  id_acct = 1
                             ORDER  BY action
 [16:59:00.204] :: time -> 0.00070405006408691
 [16:59:00.207] ODBC Query: SELECT SUM(size) AS mailbox_size
                             FROM  awm_messages WHERE id_acct = 1
 [16:59:00.208] :: time -> 0.00044703483581543
 [16:59:00.210] ODBC Query: UPDATE awm_accounts
                             SET  mailbox_size = 0
                             WHERE  id_acct = 1 AND mailing_list = 0
 [16:59:00.212] :: time -> 0.00068902969360352
 [16:59:00.213] POP3 >>: QUIT
 [16:59:00.215] POP3 <<: +OK POP3 server saying goodbye...
 
 [12/02/2009 16:59:00] --- start ver.4.4.0 ---> /processing.php [POST(1)]
 [12/02/2009 16:59:00] POST > [xml]
 [16:59:00.921] <<<[not_parsed_from_client]<<<
 <?_xml version="1.0" encoding="utf-8"?><webmail><param name="action" value="get"/><param name="request" value="base"/></webmail>
 [16:59:00.923] <<<[from_client]<<<
 <?_xml version="1.0" encoding="utf-8"?>
 <webmail>
      <param name="action" value="get" />
      <param name="request" value="base" />
 </webmail>
 
 [16:59:00.940] >>>[from_server]>>>
 <?_xml version="1.0" encoding="utf-8"?>
 <webmail />
 
 
         | 
       
       
        | Back to Top | 
         
          
         | 
       
       
       
        |   | 
      
        
         
         Andrew AfterLogic Support 
          
 
  Joined: 28 April 2006 Location: United States
 Online Status: Offline Posts: 1189
          | 
        
         
          
           | Posted: 13 February 2009 at 2:08am | IP Logged
		     | 
                    
            		  
           | 
           
          
           
  | 
           
          
Could you please provide us with the following details?
 
 - screenshot of your Admin Panel / WebMail / Database settings;
 - exact connection string if you've specified it manually manually in Admin Panel / WebMail / Database settings;
 - exact version of PHP engine you use.
 
 Best regards,
 Andrew
         | 
       
       
        | Back to Top | 
         
          
         | 
       
       
       
        |   |