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Subject Topic: Error sending Mail with server Aruba.it Post ReplyPost New Topic
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linus66
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Posted: 25 November 2008 at 3:24am | IP Logged Quote linus66
When I send a new message, Webmail show error "Can't send message" and in logs file show

[11/25/2008 12:14:45] [SMTP] Connecting to server mail.eurodema.it on port 25
[11/25/2008 12:14:45] SMTP >>: EHLO eurodema.it
[11/25/2008 12:14:45] SMTP >>: AUTH LOGIN
[11/25/2008 12:14:45] SMTP Error <<: 502 unimplemented (#5.5.1)
[11/25/2008 12:14:45] >>>[from_server]>>>
<?xml version="1.0" encoding="utf-8"?>

My class_SMTP is on line 120:

function Send(&$link, &$account, &$message, $from, $to, &$log)
{
     $ehloMsg = trim(EmailAddress::GetDomainFromEmail($account->Email));
     $ehloMsg = strlen($ehloMsg) > 0 ? $ehloMsg : $account->MailOutHost;
     $result = CSmtp::ExecuteCommand($link, 'EHLO ' . $ehloMsg, $log);
     if (!$result)
     {
            $result = CSmtp::ExecuteCommand($link, 'HELO '. $ehloMsg, $log);
     }
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Igor
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Posted: 25 November 2008 at 3:52am | IP Logged Quote Igor
The error message means that SMTP authentication is disabled or not available on the mail server you are using.

If you have administrative access to this mail server, you should enable SMTP authentication. Otherwise, you should uncheck SMTP Authentication option in WebMail settings.

Regards,
Igor
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linus66
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Posted: 25 November 2008 at 9:34am | IP Logged Quote linus66
Hi,
I have also tried disabling SMTP Authentication
but it doesn't work.
She could be of help how much it follows:

username for server Aruba = info/eurodema.it
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linus66
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Posted: 25 November 2008 at 10:23am | IP Logged Quote linus66
The problem rises when I try to send a message to a different dominion from that of the server
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linus66
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Posted: 26 November 2008 at 1:22am | IP Logged Quote linus66
Hi,
the everything works if I send email to addresses of the provider that the hosting offers me or if I connect me through the provider that furnishes the service.
If I connect me through another ISP my email she is not sent.

[11/26/2008 08:53:02] [SMTP] Connecting to server mail.eurodema.it on port 25
[11/26/2008 08:53:02] SMTP >>: EHLO eurodema.it
[11/26/2008 08:53:02] SMTP >>: MAIL FROM:<info@eurodema.it>
[11/26/2008 08:53:02] SMTP >>: RCPT TO:<mazzab@tiscali.it>
[11/26/2008 08:53:03] SMTP Error <<: 553 sorry, that domain isn't in my list of allowed rcpthosts (#5.5.3 - chkuser)
[11/26/2008 08:53:03] >>>[from_server]>>>

My question:
can I make to connect Mailbee to a external DNS for sending email?
Has none of you had this problem?

Tanks


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Igor
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Posted: 26 November 2008 at 2:22am | IP Logged Quote Igor
We've accessed both aruba.it and eurodema.it SMTP servers via telnet and found out that they're not configured to support any SMTP authentication method.

You'll need to enable SMTP authentication on the mail server. Alternatively, you may reconfigure the mail server so it would allow local area network users to send messages without SMTP authentication. In any way, you'll need administrative access to this mail server.

Your SMTP server won't allow you to realy messages to external domains until you enable SMTP authentication or whitelist the necessary subnetwork, no matter which mail client you use.
Regards,
Igor
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linus66
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Posted: 26 November 2008 at 11:37am | IP Logged Quote linus66
Resolved problem, has aimed to the SMTP server of the provider and not to that of the dominion and it works.
A question, to visualize the copy of the sent mail as does he do?

Thanks Igor
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Igor
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Posted: 27 November 2008 at 1:58am | IP Logged Quote Igor
We're not sure we understood you question correctly. Sent messages are stored in "Sent Items" folder in case if email client (e.g. WebMail Pro) supports native IMAP4 folders or virtual POP3 ones. Currently, WebMail Lite doesn't support folders.

Regards,
Igor
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linus66
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Posted: 27 November 2008 at 3:17am | IP Logged Quote linus66
Thanks Igor for your answers and your availability.
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