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Subject Topic: Webmail settings Disappears Post ReplyPost New Topic
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Jeff
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Posted: 12 December 2003 at 9:00am | IP Logged Quote Jeff
It seems like everyday I have to re key the server information and the trial key into mailadm.asp.

Why does this information disappear everynight?
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Alex
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Posted: 14 December 2003 at 6:33am | IP Logged Quote Alex
All admin settings are stored in files "settings_values.inc.asp" and
"mailadm.inc.asp".

Common reason of settings not being saved is read-only permission for these files. Check whether these files have "write" permission enabled. To do this:

1. Right click on "settings_value.inc.asp" file in Windows Explorer.
2. Choose Security tab in Properties window
3. Enable the "Write" permission for user IUSR_<YOUR_SERVER_NAME>
4. Repeat steps 1-3 for "mailadm.inc.asp"

Edited by Alex on 14 December 2003 at 6:33am
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JRM
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Posted: 16 December 2003 at 11:51am | IP Logged Quote JRM
The write permissions were already there. It seems to be removed every time the server is rebooted. I was thinking it was doing this because I am using a trial key. Am I right?
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Alex
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Posted: 16 December 2003 at 12:17pm | IP Logged Quote Alex
No, this is not a Trial key issue..

First, check if settings have been really stored in settings_values.inc.asp and mailadm.inc.asp files since you had pressed update button at mailadm.asp page.

For example, settings_values.inc.asp should look like this:
<%
Const hostPOP3="pop3.server.com"
Const hostPOP3port=110
Const hostSMTP="smtp.server.com"
Const hostSMTPport=25
Const MailHeadersCount=10
Const PathToUpload="C:\wwwroot\webmaillite\attachments"
Const AttachmentSizeLimit=600000
Const AdvancedLogin=1
Const GlobalLicenseKey="Your trial key here"
Const strTitle="MailBee Web"
Const intMailBoxSizeLimit="1500000"
%>

Then check if content of this file persists after reboot. Maybe your server restores asp files from backup during each reboot for some reason.

Edited by Alex on 16 December 2003 at 12:19pm
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JRM
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Posted: 16 December 2003 at 5:34pm | IP Logged Quote JRM
Also, sometimes when I check my mail I get this error:
Microsoft VBScript runtime error '800a01ad'

ActiveX component can't create object: 'MC.MessageCensor'

/view.asp, line 63
Any thoughts?
Thanks
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jrmontg
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Posted: 16 December 2003 at 5:45pm | IP Logged Quote jrmontg
I figured out the error with
Microsoft VBScript runtime error '800a01ad'


Thanks
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jrmontg
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Posted: 17 December 2003 at 9:03am | IP Logged Quote jrmontg
This morning before I rekeyed the settings I opened the file settings_values.inc.asp and the settings were there. However, when I went to check my email it did not work so I went to mailadm.asp all of the settings were gone so I rekeyed and then I was able to check my email. Wierd.
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Alex
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Posted: 17 December 2003 at 12:00pm | IP Logged Quote Alex
Try to update WebMail package to the latest version.

My guess is that your server does not "see" settings.inc.asp file for some reason. We updated webmail package so it will handle this situation.

Make sure settings_value.inc.asp and mailadm.inc.asp also have READ permissions (they are usually on by default, but it seems they are not in your case).

Also, whether admin password is also lost (and mailadm.inc.asp settings destroyed)?
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jrmontg
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Posted: 19 December 2003 at 11:02am | IP Logged Quote jrmontg
I installed the new version.
I am now getting this on list.asp

Server object error 'ASP 0178 : 80070005'

Server.CreateObject Access Error

/functions_main.inc.asp, line 25

The call to Server.CreateObject failed while checking permissions. Access is denied to this object.
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Alex
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Posted: 19 December 2003 at 1:48pm | IP Logged Quote Alex
Are you sure you have correctly reinstalled MailBee Objects from the package? IIS caches components it's using so they cannot be uninstalled. It is often required to restart iis using "iisreset" command before uninstallation. Developer Studio, VB environment are also known to lock components (and it's required to exit these apps before uninstalling/reinstalling COM objects).
The most reliable way to ensure MailBee Objects are not locked is to reboot before reinstalling them.

See MailBee Objects FAQ topic #1 http://mailbee.iforum.com/support/faq.asp#1 for details.
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Alex
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Posted: 19 December 2003 at 1:56pm | IP Logged Quote Alex
Also, make sure you have installed MailBee Objects under correct security context.

In order for the web server to load the object, it must be registered in a directory in which the security context, has read and execute access.

It's possible location where you've installed MailBee Objects is outside the context.

By default IIS apps use security context of IUSR_YOUR_SERVER_NAME user. However, if the app is running in its own address space (COM+ apps are an example), user name is IWAM_<SERVER_NAME>
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jrmontg
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Posted: 22 December 2003 at 8:47am | IP Logged Quote jrmontg
I got the new Objects installed last night. When I came in this morning the settings for the key, mail server name, ect were gone again. This did not see to fix the problem.
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Alex
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Posted: 22 December 2003 at 10:45am | IP Logged Quote Alex
Are you sure you reinstalled Webmail's ASP scripts along with MailBee Objects? It seems only MailBee Objects have been reinstalled. BTW, is "Server.CreateObject" error gone?.

Make sure you have also updated ASP scripts from latest webmail package.

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jrmontg
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Posted: 23 December 2003 at 1:04pm | IP Logged Quote jrmontg
The new version looks good. I rebooted the server and the settings stayed.

I see one problem. When I attach a file then send I get this:
Microsoft VBScript runtime error '800a0046'

Permission denied

/functions_new.inc.asp, line 208
I have read/write premissions on this file. Thanks
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Alex
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Posted: 23 December 2003 at 2:51pm | IP Logged Quote Alex
It seems "Full control" permissions are not set for attachments folder for IUSR_<YOUR_SERVER_NAME> ("Path for upload attachments" in administration panel).

Webmail must be able to delete temporary files and folders within attachment directory when they are no longer used.

Write permissions on "functions_new.inc.asp" file are not important.
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jrmontg
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Posted: 24 December 2003 at 11:03am | IP Logged Quote jrmontg
All is well...
Thanks for your help
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Mohan
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Posted: 11 June 2004 at 8:15pm | IP Logged Quote Mohan
Hey
Still if u have the problem of the settings disaperence, check the file settings_value.inc.asp file. Normally this folder is in Settings Folder. But when u save the settings throgh Admin screen, a new file is created in the Root Folder. this is the file used by the ASP pages.


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