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        | pagadala1 Newbie
 
  
 
 Joined: 07 June 2008
 Location: United States
 Online Status: Offline
 Posts: 1
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          Hi,
           | Posted: 07 June 2008 at 11:35am | IP Logged |   |  
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 When I try to login, it shows the error
 
 Error while parsing XML.
 Error code 1.
 Response text:
 
 Last lines of my log file follows
 [06/07/2008 11:22:56] >> Execute TIME - 0.00059700012207
 [06/07/2008 11:22:56] >> CONNECT TIME - 3.79085540771E-5
 [06/07/2008 11:22:56] SQL Query: UPDATE awm_settings
 SET last_login = '2008-06-07 11:22:56', logins_count = logins_count + 1
 WHERE  id_user = 1
 [06/07/2008 11:22:56] >> Execute TIME - 0.00180196762085
 [06/07/2008 11:22:56] POP3 >>: QUIT
 [06/07/2008 11:22:56] POP3 <<: +OK Thanks for visiting.
 [06/07/2008 11:22:56] >>>[from_server]>>>
 <?xml version="1.0" encoding="utf-8"?><webmail><login /></webmail>
 
 
 IMPORTANT NOTE: WHEN I CONNECT THRU LIVE DEMO to My Pop Server it works fine.
 
 URL For This issue:
 http://madhu-pc/webmail/web/index.php
 
 I am using PHP: 5.2.6 version
 
 One more problem with admin save functionality.
 
 When ever I modify something and click on save, I am getting following warning message.
 
 
 Warning: Cannot modify header information - headers already sent by (output started at C:\WORKSPACE\webmail\web\common\inc_constants.php:1) in C:\WORKSPACE\webmail\web\mailadm.php on line 638
 
 URL For this is :
 http://localhost/webmail/web/mailadm.php?mode=save#foot
 
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        |  | 
        | Andrew AfterLogic Support
 
  
 
 Joined: 28 April 2006
 Location: United States
 Online Status: Offline
 Posts: 1189
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          We've replied you via e-mail.
           | Posted: 09 June 2008 at 2:56am | IP Logged |   |  
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 Best regards,
 Andrew
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        |  | 
        | lsvoboda Newbie
 
  
  
 Joined: 10 June 2008
 Location: Czech Republic
 Online Status: Offline
 Posts: 1
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           | Posted: 10 June 2008 at 3:07am | IP Logged |   |  
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| Andrew wrote: 
 
    
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       | We've replied you via e-mail. 
 Hi I have same problem.
 Please send me solution to adress libor.svoboda@kliknetezde.cz
 
 Very Thanks
 
 Libor Svoboda
 
 Best regards,
 Andrew
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        |  | 
        | Andrew AfterLogic Support
 
  
 
 Joined: 28 April 2006
 Location: United States
 Online Status: Offline
 Posts: 1189
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          Done.
           | Posted: 10 June 2008 at 4:11am | IP Logged |   |  
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 Best regards,
 Andrew
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        | oliver.es Newbie
 
  
 
 Joined: 08 June 2008
 Online Status: Offline
 Posts: 4
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          I have same problem. Please help !!!! I have webmail out of service and this is big problem. I wrote to support, but no reply.
           | Posted: 13 June 2008 at 4:57am | IP Logged |   |  
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        | Alex AfterLogic Support
 
  
  
 Joined: 19 November 2003
 Online Status: Offline
 Posts: 2207
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          We've sent you the e-mail with the link to the newest version which probably has this issue fixed ("probably" because this error can occur due to a number of reasons).
           | Posted: 13 June 2008 at 6:21am | IP Logged |   |  
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 Regards,
 Alex
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        | emtl Newbie
 
  
 
 Joined: 07 January 2010
 Online Status: Offline
 Posts: 1
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          When I try to login, it shows the error
           | Posted: 07 January 2010 at 2:32am | IP Logged |   |  
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 Error while parsing XML.
 Error code 1.
 Response text:
 
 
 
 Can you send me an e-mail to emtl /at/ mtlconsulting /dot/ it with solution.
 Regards, Vincent Matalone
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        |  | 
        | Igor AfterLogic Support
 
  
 
 Joined: 24 June 2008
 Location: United States
 Online Status: Offline
 Posts: 6167
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          This is a community resource, so we don't really understand who do you expect to mail you. If you need help from AfterLogic Support Team, we recommend using our Helpdesk instead. We'll need debug logs to help you on this, test account could be helpful as well.
           | Posted: 07 January 2010 at 5:22am | IP Logged |   |  
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 --
 Regards,
 Igor, AfterLogic Support
 
 PS: Email address was modified for privacy reasons. I don't think you'd like to get tons of spam thanks to this post of yours.
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        | kevinhuang Newbie
 
  
 
 Joined: 18 February 2011
 Location: China
 Online Status: Offline
 Posts: 2
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          I have met same problem. The strange thing is I never saw this message when I finish combing Webmail to my email system. I didn't change any setting.
           | Posted: 18 February 2011 at 9:06am | IP Logged |   |  
           | 
 |  Can you please also mail me the soultion?
 I don't really know what's outcome would be if I see this message, seems system is working well so far.
 
 Thanks
 
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        |  | 
        | kevinhuang Newbie
 
  
 
 Joined: 18 February 2011
 Location: China
 Online Status: Offline
 Posts: 2
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          Seems I found where is problem is. I can not read some email which is coded though XML. Please help!
           | Posted: 18 February 2011 at 9:09am | IP Logged |   |  
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        | Igor AfterLogic Support
 
  
 
 Joined: 24 June 2008
 Location: United States
 Online Status: Offline
 Posts: 6167
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          If this is about WebMail Pro and you'd like to get help from AfterLogic team we recommend using our
           | Posted: 18 February 2011 at 10:43am | IP Logged |   |  
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 |  HelpDesk for this.
 
 --
 Regards,
 Igor, AfterLogic Support
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        | Demuri Newbie
 
  
 
 Joined: 21 February 2011
 Online Status: Offline
 Posts: 1
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          Hello
           | Posted: 21 February 2011 at 4:08pm | IP Logged |   |  
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 I've got same problem with Webmail PHP Lite. Some users logged in correctly but
 not me. I realised that the problem is about some charachters, but how to fix it
 forever?
 
 Here's a few lines from log:
 [01:49:19.235] >>>[server_xml]>>> <br /> <b>Warning</b>:
 in_array() [<a href='function.in-array'>function.in-array</a>]: Wrong datatype
 for second argument in
 <b>/var/www/alfahaus/data/www/wmail.alfahaus.at/common /class_mailstorage.php</b>
 on line <b>270</b><br /> <?_xml version="1.0" encoding="utf-8"?><webmail
 complex="base"><settings_list show_text_labels="1" allow_change_settings="1"
 allow_dhtml_editor="1" allow_add_account="0" allow_account_def="0"
 msgs_per_page="20" contacts_per_page="20" auto_checkmail_interval="0"
 mailbox_limit="102400000" enable_mailbox_size_limit="0" mailbox_size="0"
 account_size="0" hide_folders="0" horiz_resizer="150" vert_resizer="115"
 mark="0" reply="0" view_mode="1" def_timezone="32" allow_direct_mode="1"
 direct_mode_is_default="0" allow_contacts="1" allow_calendar="0"
 imap4_delete_like_pop3="1" idle_session_timeout="0" allow_insert_image="1"
 allow_body_size="0" max_body_size="600" max_subject_size="255"
 mobile_sync_enable_system="0" time_format="0">
 
 Thanks in advance,
 
 demuri at gmail dot com
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        |  | 
        | Igor AfterLogic Support
 
  
 
 Joined: 24 June 2008
 Location: United States
 Online Status: Offline
 Posts: 6167
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          The Lite version wasn't updated for some time, and we're going to update it soon. Multiple
           | Posted: 22 February 2011 at 2:17am | IP Logged |   |  
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 |  encoding-related issues were fixed in WebMail Pro 6.0.1, more fixes yet to come in 6.0.2.
 
 --
 Regards,
 Igor, AfterLogic Support
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        |  | 
        | SACA Newbie
 
  
 
 Joined: 26 August 2014
 Location: United Kingdom
 Online Status: Offline
 Posts: 3
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          Hi, i'm having the same error code
           | Posted: 26 August 2014 at 4:40am | IP Logged |   |  
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 Error while parsing XML.
 Error code 1.
 
 Can someone please help
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        |  | 
        | Igor AfterLogic Support
 
  
 
 Joined: 24 June 2008
 Location: United States
 Online Status: Offline
 Posts: 6167
 | 
          Can you confirm this is about current 7.3.* release of PHP edition? You can find version number as shown here.
           | Posted: 26 August 2014 at 4:46am | IP Logged |   |  
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 If you're running an older one, switching to current version is strongly recommended.
 
 --
 Regards,
 Igor, AfterLogic Support
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        |  | 
        | SACA Newbie
 
  
 
 Joined: 26 August 2014
 Location: United Kingdom
 Online Status: Offline
 Posts: 3
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          It looks like i'm running 6.4.1
           | Posted: 26 August 2014 at 5:01am | IP Logged |   |  
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        |  | 
        | Igor AfterLogic Support
 
  
 
 Joined: 24 June 2008
 Location: United States
 Online Status: Offline
 Posts: 6167
 | 
          It's quite an old one, then - early 2012 if I'm right. Anyway, the problem is usually caused by extra output coming from server and breaking XML data exchange between server and client; and in most cases, that would be PHP error messages. So you'll need to check PHP logs or web browser's console output, whichever is more convenient for you, locate those errors and fix the problems causing them.
           | Posted: 26 August 2014 at 5:09am | IP Logged |   |  
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 --
 Regards,
 Igor, AfterLogic Support
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        |  | 
        | SACA Newbie
 
  
 
 Joined: 26 August 2014
 Location: United Kingdom
 Online Status: Offline
 Posts: 3
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          Ok thanks for your help, i'll have a look into it
           | Posted: 26 August 2014 at 5:24am | IP Logged |   |  
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        |  | 
        | lynne10 Newbie
 
  
  
 Joined: 02 March 2015
 Location: Philippines
 Online Status: Offline
 Posts: 2
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          Hi, i'm having the same error code
           | Posted: 02 March 2015 at 9:56pm | IP Logged |   |  
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 Error while parsing XML.
 Error code 1.
 
 Can someone please help
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        |  | 
        | Igor AfterLogic Support
 
  
 
 Joined: 24 June 2008
 Location: United States
 Online Status: Offline
 Posts: 6167
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          Most likely, you're running a very old version of the product. Switching to current v7 of WebMail Pro is strongly recommended. My previous answer in this thread still applies, anyway.
           | Posted: 03 March 2015 at 3:05am | IP Logged |   |  
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 --
 Regards,
 Igor, AfterLogic Support
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