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arnor
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Joined: 22 August 2007
Location: Taiwan
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Posts: 35
Posted: 04 October 2007 at 1:06am | IP Logged Quote arnor

I report my problem few days ago.
and I also gave your support to ftp my site to do modification.
It seems to be ok after you upload some files to overwrite.

But it now happen again and become worse.
(I didn't modify anything!)

webmail.php
line 238
Lang is undefined.

webmail.php
Line 913
$Delete is null or not a object


I totally can't login with IE.
Firefox works fine.

Please advise.

ps: The ftp account is still open for your support.
ps: and please report to me when you done.
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arnor
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Joined: 22 August 2007
Location: Taiwan
Online Status: Offline
Posts: 35
Posted: 04 October 2007 at 1:09am | IP Logged Quote arnor

arnor wrote:
I report my problem few days ago.
and I also gave your support to ftp my site to do modification.
It seems to be ok after you upload some files to overwrite.

But it now happen again and become worse.
(I didn't modify anything!)

webmail.php
line 238
Lang is undefined.

webmail.php
Line 913
$Delete is null or not a object


I totally can't login with IE.
Firefox works fine.

Please advise.

ps: The ftp account is still open for your support.
ps: and please report to me when you done.



What I do is I clear offline file in IE.
Is it possible to make this error???
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arnor
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Joined: 22 August 2007
Location: Taiwan
Online Status: Offline
Posts: 35
Posted: 04 October 2007 at 2:03am | IP Logged Quote arnor

I found something strange.

I just continue to try to login.
when I get this javascript error, I click reload page and it login webmail, after this login, the error won't happen again.


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Andrew
AfterLogic Support
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Joined: 28 April 2006
Location: United States
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Posts: 1189
Posted: 04 October 2007 at 6:27am | IP Logged Quote Andrew

If we understood you correctly, the issue has been resolved?

Best regards,
Andrew
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arnor
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Joined: 22 August 2007
Location: Taiwan
Online Status: Offline
Posts: 35
Posted: 04 October 2007 at 9:32am | IP Logged Quote arnor

Andrew wrote:
If we understood you correctly, the issue has been resolved?

Best regards,
Andrew


it is solved for now by me (press F5 to reload).

Because I didn't receive any report from your support, I also don't know what situation you got.
ex: did you have the same error??
what file you uploaded? modify where?
Should I keep this modification version or original zip?

I just saw you upload files to my site, but I got nothing informed even I already wrote so many times mail to your support mailbox.
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Alex
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Joined: 19 November 2003
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Posts: 2206
Posted: 04 October 2007 at 9:49am | IP Logged Quote Alex

Last time, we have sent you our reply on 3 Oct. If you haven't received it, check your spam filter. We ALWAYS respond to all requests. However, since many people use spam filters and these filters often block good mails just like spam, legitimate mails may not get delivered.

Regards,
Alex
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