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Subject Topic: MailBee Webmail Pro 4.0 Post ReplyPost New Topic
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defynet
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Posted: 25 September 2007 at 10:27pm | IP Logged Quote defynet

Hello,

We are a web and software development company from Bangalore, India. We are developing a MIS for one of our client with mailing features. Meanwhile for mailing we found mailbee product.We used one of your versins and were able to integrate our application as well. However, now we want to upgrade and use Mailbee Webmail pro 4.0 which has all features like dwonloading, folder creation etc. We have created an application in .Net and our programmers are telling that they are not able to trace or debug tha webmail pro 4.0 application, thereby not able to integrate our codings. We are sure to buy this product. however, we are not able to get in touch with you people over the phone, we raised many support reqeusts but we never received a satisfactory reply. Can you please help us with this issue? thanks

kind regards,
Sunitha
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defynet
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Posted: 26 September 2007 at 6:56am | IP Logged Quote defynet

Hello,

Can you please provide us support or solution for this problem. Its very urgent please give me a reply. thanks

kind regards,
sunitha
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Andrew
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Posted: 26 September 2007 at 7:14am | IP Logged Quote Andrew

The issue you encountered is a compatibility issue of different versions of MS Visual Studio. We provided you with the Useful article on Microsoft website which describes how to update your Visual Studio and properly convert VS2003 project to VS2005 format.

Even if we provided you with the project already converted to VS2005 format, perhaps, you would face the same issue. We experimented a lot with different versions of Visual Studio and found a lot of compatibility issues:

- VS2003 project converted via VS2005 without special updates or SP1 installed is not able to work properly;

- VS2005 project (even if you create a new simple project) created in VS2005 SP1 cannot be open in VS2005 without SP1 or special updates installed.

- There are some different ways of opening web projects in VS 2005 and some of them don't work in some cases. For instance, File -> Open -> Project Solution is more reliable than File -> Open -> Web Site.

- VS2003 project converted via VS 2005 without SP1, but with special updates works incorrectly in VS 2005 Express Edition SP1.

- etc.

The all of the above are bugs of Visual Studio and the article we mentioned above shows how to fix these issues.

We recommended you to complete the steps described in the article to upgrade your Visual Studio and then convert WebMail project.

For now, you have still not done so. And now you're saying you never got a satisfactory reply. That's not true. All your requests have been replied in a timely manner and the corresponding instructions were given. But you should obviously complete these instructions in order to solve your issue.


Best regards,
Andrew
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defynet
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Posted: 26 September 2007 at 7:41am | IP Logged Quote defynet

Hello Andrew,

Thanks a lot for your detailed message. Okay let me give a try for these steps. Sorry, but we had been contacting over phone where we never got any response. thanks a lot let me try and keep you updated. However, you are very sure right that the source code is there and they are subject for further customizations? because we need to deliver to our client. thanks a lot

kind regards,
sunitha
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Andrew
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Posted: 27 September 2007 at 2:12am | IP Logged Quote Andrew

Yes, we're sure the entire source code (exclude the source code of MailBee.NET Objects which is shipped as a compiled .dll) is shipped in the original package. The project can be customized and recompiled.

Actually, we don't have any information about your calls. Could you please let us know which phone number did you use for contacting us, when it was, and how did you introduce yourself? Use our Support Form for this purpose.

Best regards,
Andrew
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