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drivenedge
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Joined: 09 July 2007
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Posted: 10 July 2007 at 10:21am | IP Logged Quote drivenedge
We recently moved to a new server, and after the move, some accounts will not download new messages.
Here is the log file for someone connecting with 20 messages:

12:19:30 [MailBee POP3 v. 5.4.0.68. Registered version]
12:19:30 [Connecting to server smtp.tpi.ca at port 110]
12:19:30 [Using regular POP3 authentication]
12:19:30 [Sending UserName]
12:19:30 [Sending Password]
12:19:30 [Connected to the server, getting stat]
12:19:30 [Got stat, 20 message(s) available. Total size is 3262467 bytes]
12:19:30 [Getting list]
12:19:30 [Got list]
12:19:30 [Sending UIDL]
12:19:30 [UID List ready]
12:19:30 [UID Array ready]
12:19:31 [Disconnecting from the server]
12:19:31 [Connection closed]

I'm thinking the UIDL is thinking that they have already been downloaded, but they haven't. Is there a way to clear the list in the database so that it thinks they haven't been downloaded?

Thanks,
Cary.
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Alex
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Joined: 19 November 2003
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Posted: 11 July 2007 at 9:55am | IP Logged Quote Alex
To clear UID list from WebMail Pro database and make all the mail on the mail server be considered new mail, execute the following SQL statement:
Code:
delete from wm_reads

Regards,
Alex
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drivenedge
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Joined: 09 July 2007
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Posted: 13 July 2007 at 6:47am | IP Logged Quote drivenedge
Thanks, This will do it, I just tried on one user. Before i wipe out the wm_reads table, will it affect anything else? Or is it safe to do.

Thanks again.
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oleg
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Joined: 11 April 2007
Location: United States
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Posts: 21
Posted: 17 July 2007 at 5:53am | IP Logged Quote oleg
Yes, it's safe.

Still, we recommend to backup the database and the contents of DATA folder prior to performing any action which affects the database.

--
Best regards,
Oleg, MailBee Support
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