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card Newbie
Joined: 06 September 2006 Location: Russian Federation
Online Status: Offline Posts: 16
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Posted: 20 October 2006 at 3:24am | IP Logged
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Sometimes when i'm REPLY to message there is a red window "Incorrect tag name of the root element" and sending does not occur.
What does it mean?
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Andrew AfterLogic Support
Joined: 28 April 2006 Location: United States
Online Status: Offline Posts: 1189
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Posted: 20 October 2006 at 4:16am | IP Logged
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Some web browsers hide detailed error descriptions. Could you please try to reproduce the issue using another web browser, for instance, Internet Explorer and provide us with full error description?
Best regards,
Andrew
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card Newbie
Joined: 06 September 2006 Location: Russian Federation
Online Status: Offline Posts: 16
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Posted: 31 October 2006 at 9:55am | IP Logged
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Notice:
This error occured only when "AllowAjax" option enabled under SeaMonkey. Without Ajax everything works fine.
Under IE everything works fine independently of this option.
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Andrew AfterLogic Support
Joined: 28 April 2006 Location: United States
Online Status: Offline Posts: 1189
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Posted: 31 October 2006 at 10:15am | IP Logged
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AFAIK, SeaMonkey package includes Mozilla Firefox browser which is supported. Please make sure you're using the latest version of this browser.
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card Newbie
Joined: 06 September 2006 Location: Russian Federation
Online Status: Offline Posts: 16
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Posted: 31 October 2006 at 10:39am | IP Logged
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I'm using the latest version SeaMonkey - 1.0.5
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Alex AfterLogic Support
Joined: 19 November 2003
Online Status: Offline Posts: 2206
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Posted: 31 October 2006 at 11:50am | IP Logged
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What's the version of Firefox engine in it?
Regards,
Alex
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card Newbie
Joined: 06 September 2006 Location: Russian Federation
Online Status: Offline Posts: 16
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Posted: 01 November 2006 at 12:08am | IP Logged
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I'm testing MailBee WebMailPHP on:
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Mozilla/5.0 (rv:1.8.0.7) Gecko/20060910 SeaMonkey/1.0.5
Mozilla/5.0 (rv:1.8.0.7) Gecko/20060909 Firefox/1.5.0.7
Internet Explorer 6.0.3790.0
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AJAX correctly works on IE only
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Andrew AfterLogic Support
Joined: 28 April 2006 Location: United States
Online Status: Offline Posts: 1189
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Posted: 01 November 2006 at 6:22am | IP Logged
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We couldn't reproduce the problem on Firefox/1.5.0.7. Some PHP versions generate broken XML code which can't be parsed by Firefox. If you version does, it may be the problem cause. To let us investigate the problem, could you please provide us with URL pointing to your WebMail PHP installation and FTP access with write permission to this installation? You can send this info to support@afterlogic.com.
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