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quayfee
Newbie
Joined: 25 August 2006
Online Status: Offline
Posts: 2
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| Posted: 25 August 2006 at 6:37am | IP Logged
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Hi, I've follews the initial setup proceedure for mailbeephp. I get no errors reported, however when I try to login to mailadm the page simply retirns to the login page.
I'm sure this is something simple that I've missed in the configuration, but any help would be most gratefully received.
TIA
Quayfee
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Andrew
AfterLogic Support
Joined: 28 April 2006
Location: United States
Online Status: Offline
Posts: 1189
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| Posted: 25 August 2006 at 8:56am | IP Logged
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Such behaviour can be caused by specifying incorrect username or password during logging in. Default username and password are:
username: mailadm
password: 12345
Please try to log in using these values. If you have changed default password, please use the new password.
Also, \data\settings\config.php file may be corrupted. Please check it. There you can find the current mailadm password:
Code:
$config->global_password1 = '12345';
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Please let us know if it helps.
If you are sure you specified a correct password, please provide us with URL pointing to your WebMail PHP installation and FTP access to this installation (including data folder) with write permission. You can send this information to support@afterlogic.com.
Best regards,
Andrew
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Andrew
AfterLogic Support
Joined: 28 April 2006
Location: United States
Online Status: Offline
Posts: 1189
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| Posted: 25 August 2006 at 8:58am | IP Logged
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Also, please make sure settings_path.php file contains a valid path to the data folder.
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quayfee
Newbie
Joined: 25 August 2006
Online Status: Offline
Posts: 2
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| Posted: 25 August 2006 at 10:27am | IP Logged
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Hi Izwerg,
OK, I'm a muppet! I had missed the trailing slash in the path to the dat folder in settings_path.php . As soon as I put that in everything kicked in to action 
Thanks for your quick response!
Cheers
Quayfee
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orosado
Newbie
Joined: 29 August 2006
Location: Puerto Rico
Online Status: Offline
Posts: 3
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| Posted: 29 August 2006 at 10:45am | IP Logged
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Hello to all,
Andrew wrote:
| Also, please make sure settings_path.php file contains a valid path to the data folder. |
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I am having this same problem. Here's my situation:
1. Environment: I have IIS 6.0/Win2003 server/PHP 5.1.2.
2. PHP Extensions: I have all the required extensions loaded in PHP:
phpinfo()
3. Root folder location: The root application folder is /webmail/:
Webmail
4. Data folder location: The data folder is /webmail/data/. I had to install it in this location because I was unable to install it under the web root. But I have set the directory permissions disabled for anonymous access, but with read and write access. First I had set full access, but this made no difference and the folder needed to be inaccesible from the web anyway.
5. I have set the settings_path.php file with my physical root, which is a UNC file path because I have no physical path because this is hosted on gate.com. I got the path from the phpinfo() page I made.
Apparently this is working because I can browse to:
Webmail
But the stylesheet is not loading because Mailbee gave this path:
Code:
| <link rel="stylesheet" href="skins//styles.css" type="text/css" /> |
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The double slashes may interfere. Either way, when I go to the Administration page:
Webmail Administration
I cannot login on the administration page, it just keeps repeating on an endless loop. I have made sure I am entering the correct username and password. And I verified the password on the /data/settings/config.php file.
What bugs me the most is that I have already installed Mailbee on an Apache server/Windows XP/PHP 4 machine with no problem. But with IIS 6.0 it seems to be not so easy.
Sincerely,
Omar
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Andrew
AfterLogic Support
Joined: 28 April 2006
Location: United States
Online Status: Offline
Posts: 1189
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| Posted: 30 August 2006 at 3:23am | IP Logged
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Thank you for the links. We followed these links and found a wrong path to the data folder is specified in settings_path.php (you can see "Path to temporary folder is incorrect. WebmailPHP cannot run. Check "settings_path.php" file." message if you navigate your WebMail PHP start page). Due to the data folder is subfolder of WebMail PHP web folder in your case, you can specify the path in settings_path.php as $strIniDir = "./data/";
Please let us know if it helps.
Best regards,
Andrew
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orosado
Newbie
Joined: 29 August 2006
Location: Puerto Rico
Online Status: Offline
Posts: 3
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| Posted: 30 August 2006 at 8:39am | IP Logged
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Hello Andrew,
Andrew wrote:
Thank you for the links. We followed these links and found a wrong path to the data folder is specified in settings_path.php (you can see "Path to temporary folder is incorrect. WebmailPHP cannot run. Check "settings_path.php" file." message if you navigate your WebMail PHP start page). Due to the data folder is subfolder of WebMail PHP web folder in your case, you can specify the path in settings_path.php as $strIniDir = "./data/";
Please let us know if it helps.
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Thank you for your reply. I tried your suggestion and placed "./data/" as the $strIniDir in the settings_path.php file, and now the page just loads blank. Just check the link I sent previously. I check the include() function on the login.php page, and it makes that this should work for me, but apparently it doesn't.
I am a PHP developer, and I know that when a blank page shows up in the browser, a code somewhere went wrong in PHP.
Could it be that I am missing a file access permission on IIS 6? I have placed full access on all webmail folders, and still nothing.
I am totally stumped...
Sincerely,
Omar
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Andrew
AfterLogic Support
Joined: 28 April 2006
Location: United States
Online Status: Offline
Posts: 1189
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| Posted: 30 August 2006 at 9:54am | IP Logged
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Could you please provide us with FTP access with write permissions to the web and data folders of your WebMail PHP installation? Thus, we would be able to investigate the issue in more detail and resolve it for you. You can send this information to support@afterlogic.com.
Best regards,
Andrew
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orosado
Newbie
Joined: 29 August 2006
Location: Puerto Rico
Online Status: Offline
Posts: 3
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| Posted: 31 August 2006 at 12:30am | IP Logged
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Hello Andrew,
Andrew wrote:
Could you please provide us with FTP access with write permissions to the web and data folders of your WebMail PHP installation? Thus, we would be able to investigate the issue in more detail and resolve it for you. You can send this information to support@afterlogic.com.
Best regards,
Andrew
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I went bakc to the settings_path.php file again and placed the following code:
Code:
<?php
$strIniDir = './data/';
?> |
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And voila! Problem solved. Apparently placing the string in double quotes is not the same as placing it in single quotes. Now everything works great. Thank you for your support.
Regards,
Omar
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