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empat
Newbie
Joined: 25 November 2019
Location: Turkey
Online Status: Offline
Posts: 1
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| Posted: 25 November 2019 at 12:22pm | IP Logged
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Everything works smoothly except for one thing. I'm creating a new mail user. However, when I try to log in to the mail user from the following URL, I get the login failed error. I've tried dozens of different combinations. Also, see log files and a screenshot.
user log file: https://paste.ubuntu.com/p/rbKykxpWYD/
admin log file: https://paste.ubuntu.com/p/MzKG9RZ5nX/
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
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| Posted: 26 November 2019 at 12:26am | IP Logged
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According to the logs, imap.bahcelievlerveteriner.org hostname does not exist, make sure to supply correct hostname of your IMAP server.
Also, normally there should be no need to create users in admin interface. As long as mail account exists on mail server, and you've specified server details correctly, users should be able to log into their accounts right away.
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Regards,
Igor, Afterlogic Support
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
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| Posted: 26 November 2019 at 12:49am | IP Logged
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One more point worth pointing out: seems you're attempting to use SSL on a standard port, usually you need to supply a dedicated SSL port for that - 993 for IMAP, 465 for SMTP.
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Regards,
Igor, Afterlogic Support
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Topic: I can’t login (i download log files)
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