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Odonata
Newbie
Joined: 06 November 2019
Location: United States
Online Status: Offline
Posts: 17
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| Posted: 08 November 2019 at 1:07pm | IP Logged
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So I have got everything setup now and I have added users but can not login. I have checked over and over again to make sure that my username, passwords and mail settings are all correct. I can log in to superadmin but that is it. Does it matter that my installation is on a subdomain? And if so, is there anything I can do to get around this?
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
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| Posted: 11 November 2019 at 12:16am | IP Logged
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To let us help you on this, please open a ticket in our HelpDesk and provide any email account we can use for testing, and superadmin login details. Thanks.
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Regards,
Igor, Afterlogic Support
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Odonata
Newbie
Joined: 06 November 2019
Location: United States
Online Status: Offline
Posts: 17
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| Posted: 11 November 2019 at 11:38am | IP Logged
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Thanks for replying back to me. I did not make a ticket and feel like a fool. I made a typo in my mail server info. Not sure how I missed it. But wanted to double check everything before wasting your time going in and working on it if I could.
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