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seth123
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Newbie


Joined: 31 October 2015
Online Status: Offline
Posts: 1
Posted: 31 October 2015 at 2:45pm | IP Logged Quote seth123

Hi,

I installed AfterLogic Lite on my shared hosting account, and it works beautifully for receiving.

I wish to send emails through an external smtp server (because the IP on my shared hosting has blacklist issues that are none of my doing :-().

I have the smtp server, the username and password, and the port. (Names have been changed to protect the innocent).
Server name: pro.whateversmtpserver.com
Username: user@whateveremail.com
Password: pwdetc123
Port: 25 (default) or 587; if you use an SSL connection, choose port 465

I tried to put this in to the settings.xml, but still can't successfully send an email. Also changed the database, but no go.

What am I doing wrong? How should the settings be? Here's what I have now:
<WebMail>
          <AllowWebMail>On</AllowWebMail>
          <IncomingMailProtocol>IMAP4</IncomingMailProtocol>
          <IncomingMailServer>127.0.0.1</IncomingMailServer>
          <IncomingMailPort>25</IncomingMailPort>
          <IncomingMailUseSSL>Off</IncomingMailUseSSL>
         <OutgoingMailServer>pro.whateversmtpserver.com</OutgoingMailServer>
          <OutgoingMailPort>25</OutgoingMailPort>
          <OutgoingMailAuth></OutgoingMailAuth>
          <OutgoingMailLogin>user@whateveremail.com</OutgoingMailLogin>
          <OutgoingMailPassword>pwdetc123</OutgoingMailPassword>
          <OutgoingMailUseSSL>Off</OutgoingMailUseSSL>
          <OutgoingSendingMethod>AuthSpecified</OutgoingSendingMethod>


Thanks
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Igor
AfterLogic Support
AfterLogic Support


Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6092
Posted: 02 November 2015 at 1:45am | IP Logged Quote Igor

If you enable logging in AdminPanel, attempt to send mail out, do you see from there if WebMail uses SMTP details you provided? And if yes, are there any error messages there? It could be that your host is blocking access to port 25 for spam-prevention or some other reasons.

--
Regards,
Igor, AfterLogic Support
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