| Author |  | 
      
        | iSofia Newbie
 
  
  
 Joined: 24 May 2014
 Location: Singapore
 Online Status: Offline
 Posts: 35
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          Hello everyone. I have activated the sieve function in my installation of WebMail Lite (running on a shared hosting service), and the enabled features are showing up in the Email Accounts Settings panel: Forward, Autoresponder, Filters. However, they don't seem to work, only throwing the error, Saving settings has failed. This is the config.php file:
           | Posted: 04 October 2014 at 9:16pm | IP Logged |   |  
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| Code: 
 
    
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       | $aSieveDomains = array('imap.mydomain.com'); 
 return array
 (
 'sieve' => true,
 'sieve.autoresponder' => true,
 'sieve.forward' => true,
 'sieve.filters' => true,
 'sieve.config.host' => '',
 'sieve.config.port' => 2000,
 'sieve.config.filters-folder-charset' => 'utf-8',
 'sieve.config.domains' => $aSieveDomains
 );
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 Is there some additional step that I may have missed?
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        | Igor AfterLogic Support
 
  
 
 Joined: 24 June 2008
 Location: United States
 Online Status: Offline
 Posts: 6167
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          Hello,
           | Posted: 06 October 2014 at 12:52am | IP Logged |   |  
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 First of all, you need to make sure that your mailserver has Sieve support, and that ManageSieve service is actually enabled there. Without that, enabling Sieve-related features in WebMail will have no useful effect. You might need to check with your host support regarding this functionality.
 
 Now if the server has all the Sieve support required but this still doesn't work for you, enable debug logging in AdminPanel, reproduce the problem and see what's in the logs.
 
 --
 Regards,
 Igor, AfterLogic Support
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        |  | 
        | iSofia Newbie
 
  
  
 Joined: 24 May 2014
 Location: Singapore
 Online Status: Offline
 Posts: 35
 | 
          
           | Posted: 06 October 2014 at 7:14am | IP Logged |   |  
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| Igor wrote: 
 
    
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       | ...you need to make sure that your mailserver has Sieve support, and that ManageSieve service is actually enabled there... |  |  |  
 Hi Igor, and thank you for your prompt reply. I'll give it a try.
 
 However, since I'm constantly working on different hosts that may or may not support this, I'm also looking into the possibility of creating a custom plugin to handle those functions. The template model seems very clean and easy, although there doesn't appear to be much documentation it that respect. The few samples are a good start, but are there any more in-depth documentation or tutorials on dialog-creation, library support, AJAX communications, etc.?
 
 I've been tinkering with it (I thought unsuccessfully at first, because of the wonderful cache), and it would be nice to be able to use the same CSS to match the applied skins, and have the same look and feel of the WebMail interface.
 
 Any suggestions or nudge in the right direction would be appreciated.
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        | Alex AfterLogic Support
 
  
  
 Joined: 19 November 2003
 Online Status: Offline
 Posts: 2207
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          The documentation currently available is everything we have. For customers needed advanced level of assistance with customization and integration, we offer custom development services. Contact us via Helpdesk if interested.
           | Posted: 07 October 2014 at 4:37am | IP Logged |   |  
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 Regards,
 Alex
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        | iSofia Newbie
 
  
  
 Joined: 24 May 2014
 Location: Singapore
 Online Status: Offline
 Posts: 35
 | 
          
           | Posted: 07 October 2014 at 8:36am | IP Logged |   |  
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| Alex wrote: 
 
    
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       | The documentation currently available is everything we have. 
 ...we offer custom development services.
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 Thank you, Alex. I'll try to wing it, hopefully with your help.
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