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Triple C
Newbie
Joined: 27 May 2010
Online Status: Offline
Posts: 24
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| Posted: 28 January 2014 at 8:17am | IP Logged
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we have a working install of afterlogic-lite version 5 (.NET) and are looking to upgrade to new PHP version.
after installing and configuring the server i am able to login to some users mailboxes, while trying to login to some users results in the following error:
[10:32:29.45] [POST(6)] /webmail/?/Ajax/
[10:32:29.45] POST > [Action, Email, IncLogin, IncPassword, SignMe, Token]
[10:32:29.45]
[10:32:29.45] AJAX: Action: Login
[10:32:29.45] DB(PDO/mysql) : start connect to root@127.0.0.1
[10:32:29.45] DB : connected to root@127.0.0.1
[10:32:29.45] DB[1] > SELECT `id_acct`, `id_user`, `id_domain`, `id_tenant`, `deleted`, `def_acct`, `mailing_list`, `quota`, `email`, `friendly_nm`, `mail_protocol`, `mail_inc_host`, `mail_inc_port`, `mail_inc_login`, `mail_inc_pass`, `mail_inc_ssl`, `mail_out_host`, `mail_out_port`, `mail_out_login`, `mail_out_pass`, `mail_out_auth`, `mail_out_ssl`, `hide_in_gab`, `signature`, `signature_type`, `signature_opt`, `custom_fields` FROM awm_accounts WHERE `def_acct` = 1 AND `email` = 'elazar@ccc.net.il'
[10:32:29.45] DB[2] > SELECT `id_domain`, `id_tenant`, `disabled`, `name`, `url`, `override_settings`, `is_internal`, `site_name`, `lang`, `def_user_timezone`, `def_user_timeformat`, `def_user_dateformat`, `allow_registration`, `allow_pass_reset`, `allow_webmail`, `mail_protocol`, `mail_inc_host`, `mail_inc_port`, `mail_inc_ssl`, `mail_out_host`, `mail_out_port`, `mail_out_auth`, `mail_out_login`, `mail_out_pass`, `mail_out_ssl`, `mail_out_method`, `check_interval`, `skin`, `msgs_per_page`, `allow_change_interface_settings`, `allow_change_account_settings`, `allow_users_add_acounts`, `allow_new_users_register`, `layout`, `xlist`, `use_threads`, `allow_contacts`, `contacts_per_page`, `global_addr_book`, `allow_calendar`, `cal_show_weekends`, `cal_workday_starts`, `cal_workday_ends`, `cal_show_workday`, `cal_week_starts_on`, `cal_default_tab`, `allow_files`, `allow_helpdesk` FROM awm_domains WHERE `name` = 'ccc.net.il'
[10:32:29.46] Exception[1504]: Unknown error
~ /libraries/afterlogic/common/managers/webmail/manager.php (130)
----------------------------------------------------------------------
#0 /var/www/html/webmail/libraries/afterlogic/common/managers/integrator/manager.php(709): CApiWebmailManager->CreateAccountProcess('elazar@ccc.net....', 'xxxxxx', 'Hebrew', Array)
#1 /var/www/html/webmail/libraries/ProjectSeven/Actions.php(2022): CApiIntegratorManager->LoginToAccount('xxxxxx@ccc.net....', 'xxxxxx', 'xxxxxx@ccc.net....', 'Hebrew')
#2 [internal function]: ProjectSeven\Actions->AjaxLogin()
#3 /var/www/html/webmail/libraries/ProjectSeven/Service.php(231): call_user_func(Array)
#4 /var/www/html/webmail/libraries/ProjectSeven/Boot.php(5): ProjectSeven\Service->Handle()
#5 /var/www/html/webmail/index.php(71): include('/var/www/html/w...')
#6 {main}
[10:32:29.46] DB : disconnect from root@127.0.0.1
user and password were masked.
Amir.
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Alex
AfterLogic Support
Joined: 19 November 2003
Online Status: Offline
Posts: 2206
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| Posted: 29 January 2014 at 3:59am | IP Logged
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I guess you have "Only already registered users can access WebMail." enabled in Admin Panel and trying to log in with the account which is not yet in WebMail's database.Disable this setting in default domain properties.
Regards,
Alex
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Triple C
Newbie
Joined: 27 May 2010
Online Status: Offline
Posts: 24
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| Posted: 29 January 2014 at 5:33am | IP Logged
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this message is shown in logs when i try to login with an existing user.
not create a new one.
thanks,
Amir.
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Alex
AfterLogic Support
Joined: 19 November 2003
Online Status: Offline
Posts: 2206
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| Posted: 29 January 2014 at 5:37am | IP Logged
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How do you know this user already exists in WebMail's database? You checked the webmail's database manually?
Regards,
Alex
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Triple C
Newbie
Joined: 27 May 2010
Online Status: Offline
Posts: 24
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| Posted: 29 January 2014 at 6:47am | IP Logged
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changing value for "Only already registered users can access WebMail." indeed resolved the issue.
this was a misunderstanding - users are already registered on IMAP server, not on webmail host.
thanks!
Amir.
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Topic: Exception[1504]: Unknown error
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