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Carlox
Newbie
Joined: 25 November 2012
Location: Philippines
Online Status: Offline
Posts: 5
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| Posted: 03 December 2012 at 7:03am | IP Logged
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I setup wrong pop3 configuration to my account, after that mistake i cant access my account thru webmail, how can i correct the configuration if i cannot access my account?
Any help?
Thank you so much.
Carlo
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Alex
AfterLogic Support
Joined: 19 November 2003
Online Status: Offline
Posts: 2206
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| Posted: 06 December 2012 at 2:34am | IP Logged
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Through WebMail Lite admin panel?
Regards,
Alex
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Carlox
Newbie
Joined: 25 November 2012
Location: Philippines
Online Status: Offline
Posts: 5
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| Posted: 06 December 2012 at 3:05am | IP Logged
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i configured it on my account,not in admin panel. Tried to change incoming and outgoing ports from admin panel and advance login but it doesnt work. Still i cant access my account.
help please.
thanks.
carlo
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Alex
AfterLogic Support
Joined: 19 November 2003
Online Status: Offline
Posts: 2206
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| Posted: 08 December 2012 at 11:51am | IP Logged
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You can enable debug logging in admin panel, then try to connect again and carefully check the logs to find out what exactly is wrong, then fix this in admin panel for your account.
Please note that in case if you need technical support from AfterLogic, you should consider purchasing a support contract. WebMail Lite is a community product, AfterLogic does not offer free technical support for it. Contact us through HelpDesk if interested. Thanks!
Regards,
Alex
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Topic: How to access misconfigured accounts?
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