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AfterLogic WebMail Lite 7

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fezzie
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Joined: 16 August 2012
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Posted: 28 October 2012 at 9:12am | IP Logged Quote fezzie

Hi,

when i receiving email from a websiteform, i can see the email but not the first line. see example
------------------------------------------------------
Example email:

Hello,                   doesn't appear

how are you?             appear

bye                      appear
--------------------------------------------------------

When sending from other accounts (hotmail, gmail, etc.) i dont have this issue
This issue is only sending from website forms.
Can some one help me with this?

greetz fezzie


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Igor
AfterLogic Support
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Joined: 24 June 2008
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Posted: 29 October 2012 at 2:48am | IP Logged Quote Igor

Can you explain how exactly that's related to WebMail Lite?

--
Regards,
Igor, AfterLogic Support
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fezzie
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Posted: 29 October 2012 at 3:55am | IP Logged Quote fezzie

Can you explain me what you mean im just an rookie on this.
Do you mean that you need more info? about?

thanks

greetz
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Igor
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Posted: 29 October 2012 at 4:57am | IP Logged Quote Igor

Well, you mentioned some "websiteform", and I don't know what exactly it has to do with our WebMail product.

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Regards,
Igor, AfterLogic Support
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fezzie
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Joined: 16 August 2012
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Posts: 8
Posted: 29 October 2012 at 8:32am | IP Logged Quote fezzie

Hi,

I mean with this that i am using webmail lite and its working great when sending and receiving from and to other account like gmail, hotmail, etc.
Only when i use an website form that automaticaly sends email to mine inbox, i can not see the whole text message. Only the first line i can not see like the example above.
On the other way its working perfect with sending and receiving.
This issue doesn't accur with gmail, hotmail etc.

can you help me with this pls?
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Igor
AfterLogic Support
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Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
Posted: 30 October 2012 at 3:26am | IP Logged Quote Igor

Symptoms you described allow to suggest there's a problem with website form itself, it probably sends mail out in invalid format. It doesn't sound like WebMail issue to me, even if the same mail is displayed fine in other clients.

--
Regards,
Igor, AfterLogic Support
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