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AfterLogic WebMail Lite 7

AfterLogic Forum : AfterLogic WebMail Lite 7

Topic: ???How to add a user???

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prokopino2
Newbie
Newbie

Joined: 05 February 2012
Location: Greece
Online Status: Offline
Posts: 1

Posted: 05 February 2012 at 7:08am \| IP Logged

Greetings from Greece!

I have just start to explore your wonderful application.
I have installed fine, all went ok, but i cant find the way to add user and how to login to webmail panel!!!

i have a vps hosting with virtualmin for administration panel.
i have create users in virtualmin panel, but all these users created in virtualmin for my host (with emails account) cant login to webmail lite.

where i am wrong? how can i make it work?
please, if any one know, help!
thank you for your time!

Igor
AfterLogic Support

Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104

Posted: 06 February 2012 at 1:47am \| IP Logged

In AfterLogic WebMail, you don't have to add user account explicitly. You just need to configure the domain so that incoming and outgoing mail server configuration is correct. After that, you can log into your existing email account from WebMail login page.

In case if you have done all this but still can't log in, I'd suggest to enable logging in AdminPanel and check the logs. Most probably, the logs will shed some light onto reasons of this.

--
Regards,
Igor, AfterLogic Support

ALcustomer
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Newbie

Joined: 26 February 2012
Location: Germany
Online Status: Offline
Posts: 6

Posted: 26 February 2012 at 10:09am \| IP Logged

I've the same problem. Installation went without problems on my dedicated server with Virtualmin.

But I can't log in to an email account. It always says "wrong username or password". The log says:

Quote:

[18:59:54.64] start connect to localhost:143
[18:59:54.64] connected
[18:59:54.64] NET < * OK Dovecot ready.\r\n
[18:59:54.64] NET > TAG1 LOGIN "office@mydomain.de" "*******"\r\n
[18:59:57.27] NET < TAG1 NO Authentication failed.\r\n
[18:59:57.27] disconnect from localhost:143
[18:59:57.27] Exception[1004]: Authentication failed

I don't really understand how AfterLogic WebMail knows the log-in data like user name and server name to an email account.

Igor wrote:

... You just need to configure the domain so that incoming and outgoing mail server configuration is correct...

I didn't find how to configure the domain correctly with all log-in data.

At the same time I installed Roundcubemail and anything works great. There I have to put in all the log-in data and I have no problems at all.

Thank you.

Igor
AfterLogic Support

Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104

Posted: 26 February 2012 at 11:53pm \| IP Logged

In the LOGIN line of the log file, does the email address look correct? If you connect to your system via telnet, does it work?

Code:

telnet mydomain.de 143

...

a login username@mydomain.de password

One of the possible reasons of the issue is that mail server requires just the login, not the email address. Try both the options via telnet and see which one works, if any.

One more thing: do you actually run PHP or .NET version of WebMail Lite?

--
Regards,
Igor, AfterLogic Support

ALcustomer
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Newbie

Joined: 26 February 2012
Location: Germany
Online Status: Offline
Posts: 6

Posted: 27 February 2012 at 2:45am \| IP Logged

Igor wrote:

In the LOGIN line of the log file, does the email address look correct?

Yes, the email address is correct. But I don't see the user name which is "user.mydomain.de".

Igor wrote:

If you connect to your system via telnet, does it work?

Yes, it works:

Code:

telnet mydomain.de 143

* OK Dovecot ready.

a login user.mydomain.de password a OK Logged in.

Igor wrote:

One more thing: do you actually run PHP or .NET version of WebMail Lite?

I run the PHP version on a CentOS server with Virtualmin.

ALcustomer
Newbie
Newbie

Joined: 26 February 2012
Location: Germany
Online Status: Offline
Posts: 6

Posted: 27 February 2012 at 2:53am \| IP Logged

What I really don't understand with AfterLogic WebMail is this:

There are three parts on an email address:
     1. Email address like "name@mydomain.de"
     2. User name for log in: "name.mydomain.de"
     3. Password

But I don't find where in WebMail is the place to put in the user name for login.

Igor
AfterLogic Support

Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104

Posted: 27 February 2012 at 4:06am \| IP Logged

Quote:

1. Email address like "name@mydomain.de"
2. User name for log in: "name.mydomain.de"

In terms of AfterLogic WebMail, those two are the same thing, username matches the email address. In some cases, username may match a part of email address before "@" character. Any other scenario can only work in case if Advanced Login mode is enabled.

--
Regards,
Igor, AfterLogic Support

ALcustomer
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Newbie

Joined: 26 February 2012
Location: Germany
Online Status: Offline
Posts: 6

Posted: 27 February 2012 at 5:51am \| IP Logged

Igor wrote:

... Any other scenario can only work in case if Advanced Login mode is enabled.

Thanks.

It took me a lot of searching to find out how to enable "Advanced Login Mode" but I found it. You really have a steep learning curve.

[Feature Request:] Wouldn't it be a nice feature to have a possibility to select the form "name.mydomain.tld" as user name for log-in? Maybe like this:

Code:

<UseLoginAsEmailAddress>On</UseLoginAsEmailAddress>

   On = Use email as login.

   Off = Use user name part of email as login.

   Dot = Use email as login but with '.' instead of '@'.

Igor
AfterLogic Support

Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104

Posted: 28 February 2012 at 12:33am \| IP Logged

That can be done by using a simple plugin, you can download it here. The file should be extracted from archive and placed to data/plugins directory so that path looks like data/plugins/modify-email-on-login/index.php.

To enable plugin, make sure it is listed in array within data/settings/config.php file:

Code:

return array(

"modify-email-on-login" => true

);

In case if the array already contains elements, just add this item to existing ones.

--
Regards,
Igor, AfterLogic Support

ALcustomer
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Newbie

Joined: 26 February 2012
Location: Germany
Online Status: Offline
Posts: 6

Posted: 28 February 2012 at 1:46am \| IP Logged

Thanks for this interesting plugin. It works, but only if "Advanced Login Mode" is disabled.

My recommendation: Not to hide this plugin and try to make the learning curve for WebMail less steep.

Best regards,
Karl