Search The ForumSearch   RegisterRegister  LoginLogin

AfterLogic WebMail Lite 7
 AfterLogic Forum : AfterLogic WebMail Lite 7
Subject Topic: POP3S Protocol Post ReplyPost New Topic
Author
Message << Prev Topic | Next Topic >>
sobrio
Newbie
Newbie


Joined: 14 December 2011
Location: Italy
Online Status: Offline
Posts: 9
Posted: 14 December 2011 at 3:29am | IP Logged Quote sobrio
Hi everybody,
I'm using Webmail Lite on my website and it's great.
Does anybody know if it's possible to use POP3S protocol instead of POP3?
And if it is how can I do that?

I will appreciate any feedback.
Thank you very much.

Federico
Back to Top View sobrio's Profile Search for other posts by sobrio
 
Igor
AfterLogic Support
AfterLogic Support


Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
Posted: 14 December 2011 at 1:30pm | IP Logged Quote Igor
POP3S (POP3 over SSL) is supported by WebMail. To use it, you need to supply 995 for port number. If there is "Use SSL" checkbox next to "Incoming mail" setting, you'll need to select it too.

--
Regards,
Igor, AfterLogic Support
Back to Top View Igor's Profile Search for other posts by Igor
 
sobrio
Newbie
Newbie


Joined: 14 December 2011
Location: Italy
Online Status: Offline
Posts: 9
Posted: 15 December 2011 at 1:56am | IP Logged Quote sobrio
Well, thank you for your reply.
Anyway I tried setting my client that way but it doesn't work.

Settings by my provider are:

Server pop3 : pop3s.pec.aruba.it   (connection ssl; port 995)
Server smtp: smtps.pec.aruba.it (connection ssl; port 465)

And these are the settings I provided to WebMail Lite



But when I try to connect the response from WebMail is "Can't connect to mail server".

Is it possible that the problem is that I'm using WebMail Lite?
Or could be a problem that the settings both for incoming and outcoming server from provider have a "S" after the protocol (like pop3S or smtpS)?

Anyway thank you for your help. I really appreciate it.

Federico
Back to Top View sobrio's Profile Search for other posts by sobrio
 
Igor
AfterLogic Support
AfterLogic Support


Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
Posted: 15 December 2011 at 3:44am | IP Logged Quote Igor
I understand you are using PHP version, is that right? Make sure you have OpenSSL extension active in your PHP configuration. You can check if it's there by making the following simple script and running it in your browser:

Code:
<?php phpinfo();


--
Regards,
Igor, AfterLogic Support
Back to Top View Igor's Profile Search for other posts by Igor
 
sobrio
Newbie
Newbie


Joined: 14 December 2011
Location: Italy
Online Status: Offline
Posts: 9
Posted: 15 December 2011 at 5:16am | IP Logged Quote sobrio
Yes it is active.

openssl

OpenSSL support     enabled
OpenSSL Library Version     OpenSSL 0.9.8e-fips-rhel5 01 Jul 2008
OpenSSL Header Version     OpenSSL 0.9.8e-fips-rhel5 01 Jul 2008
Back to Top View sobrio's Profile Search for other posts by sobrio
 
Igor
AfterLogic Support
AfterLogic Support


Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
Posted: 15 December 2011 at 9:29am | IP Logged Quote Igor
Then it's a connectivity issue, perhaps. To check if that's the case, enable logging in AdminPanel, replicate the issue and check what's there in the log file. If the error looks like "Connection refused", that means the port is blocked by firewall or some other protective software.

--
Regards,
Igor, AfterLogic Support
Back to Top View Igor's Profile Search for other posts by Igor
 
sobrio
Newbie
Newbie


Joined: 14 December 2011
Location: Italy
Online Status: Offline
Posts: 9
Posted: 19 December 2011 at 5:30am | IP Logged Quote sobrio
This is the only log record I can found regardin this error

[14:28:13.96] Exception[1011]: Can't connect to mail server
Back to Top View sobrio's Profile Search for other posts by sobrio
 
Igor
AfterLogic Support
AfterLogic Support


Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
Posted: 20 December 2011 at 12:46am | IP Logged Quote Igor
According to the information you provided, POP3 server name should be pop3s.pec.aruba.it - while on the screenshot it's just pec.aruba.it; try supplying the hostname in full and see if that helps.

--
Regards,
Igor, AfterLogic Support
Back to Top View Igor's Profile Search for other posts by Igor
 
sobrio
Newbie
Newbie


Joined: 14 December 2011
Location: Italy
Online Status: Offline
Posts: 9
Posted: 27 December 2011 at 5:56am | IP Logged Quote sobrio
If you mean something like this, it's not working. I really start thinking it cannot work, isn't it?



Back to Top View sobrio's Profile Search for other posts by sobrio
 
Igor
AfterLogic Support
AfterLogic Support


Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
Posted: 27 December 2011 at 11:20pm | IP Logged Quote Igor
The screenshot reflects port 993 specified, and usually that's IMAP port. So either try supplying port 995, or use IMAP protocol.

--
Regards,
Igor, AfterLogic Support
Back to Top View Igor's Profile Search for other posts by Igor
 
sobrio
Newbie
Newbie


Joined: 14 December 2011
Location: Italy
Online Status: Offline
Posts: 9
Posted: 28 December 2011 at 2:19am | IP Logged Quote sobrio
I finally managed to login. Thank you very much for your help Igor.
I really appreciated.

Federico
Back to Top View sobrio's Profile Search for other posts by sobrio
 

If you wish to post a reply to this topic you must first login
If you are not already registered you must first register

  Post ReplyPost New Topic
Printable version Printable version

Forum Jump

Powered by Web Wiz Forums version 7.9
Copyright ©2001-2004 Web Wiz Guide