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Subject Topic: can’t login, add domains, do anything [ Post ReplyPost New Topic
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Eddy2909
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Posted: 01 September 2011 at 1:37pm | IP Logged Quote Eddy2909
Hey guys..

having a problem with my php webmail lite..

I installed everything correctely..(without errors)
I can't login, can't add domains..cann't do anything..

attached you'll find some screenshots..


shouldn't it look like this:



and my logs:
[removed upon client request]

should I add all mailadresses in my hoster-admin-panel, I want to use with webmail?

hope you can help me..
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Igor
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Posted: 02 September 2011 at 1:54am | IP Logged Quote Igor
Current version of WebMail Lite (PHP) doesn't offer adding domains, but that's not really required, just configure settings of the default domain so that they match hostname settings of mail server you're going to use. If WebMail Lite and your mailserver are installed on the same machine, localhost value would be fine. Once the domain is configured, you should be able to log in, you don't need to add user account explicitly.

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Eddy2909
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Posted: 02 September 2011 at 2:03am | IP Logged Quote Eddy2909
Hi Igor..

tnx 4 your reply..
my domain is http://mail.m*y.de the addresses are *@m*y.de..
but no emailaddress workes for me..
as default domain setting, I took pop & localhost..
No database table has any record!?
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Igor
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Posted: 02 September 2011 at 2:18am | IP Logged Quote Igor
Quote:
my domain is http://mail.m*y.de the addresses are *@m*y.de..
but no emailaddress workes for me


Checking debug logs might be helpful. But looks like the real problem might be here:

Quote:
No database table has any record!?


From the screenshots, it's not clear if you have actually created tables. Did you use Create Tables tool? And did you run the installation wizard at http://mail.m*y.de/install/? Setting database credentials and creating tables is one of the installation steps so skipping that one might cause various issues.

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Eddy2909
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Posted: 02 September 2011 at 2:26am | IP Logged Quote Eddy2909
with prefix, without prefix.. webmail creates the tables but doesn't stores any records!?

and:
thats a part of my log:
[10:11:43.42] DB[1] > SELECT `id_domain`, `name`, `url`, `override_settings`, `is_internal`, `site_name`, [...]`, `cal_week_starts_on`, `cal_default_tab` FROM awm_domains WHERE `url` = 'mail.m*y.de'

how could I setup m*y NOT mail.m*y.de?
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Igor
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Posted: 02 September 2011 at 3:08am | IP Logged Quote Igor
Quote:
with prefix, without prefix.. webmail creates the tables but doesn't stores any records!?


I don't really understand what sort of records you expect to be added, since you seem to be unable to log into a single account.

Quote:
thats a part of my log:


And when speaking about logs, I meant their part related to communication with POP3/IMAP server, as looking into those would confirm whether login process is actually performed correctly.

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Eddy2909
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Posted: 02 September 2011 at 3:18am | IP Logged Quote Eddy2909
hmm I was expecting some records like the email address, domain etc to be added..

but I can`t login - so webmail can`t write anything..right?

is
efault_tab` FROM awm_domains WHERE `url` = 'mail.m*y.de'
correct?
how could webmail select a record who doesn't exist?

and it`s m*y.de - not mail.m*y.de

I#m kind of helpless..
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Igor
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Posted: 02 September 2011 at 4:01am | IP Logged Quote Igor
Database records for accounts are created upon logging in successfully.

Lite version is built using Pro version as a ground, and that query comes from the Pro. It's pretty much useless in Lite, but wouldn't make any worse. In the Pro, you can assign web domain name for every domain added, and the idea behind the query is to lookup a domain matching particular web domain name retrieved from URL you use to access WebMail installation. I believe this particular aspect is not a problem.

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Eddy2909
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Posted: 02 September 2011 at 9:20am | IP Logged Quote Eddy2909
so what am I doing wrong?

installer >> worked without any error
setup with database login data & localhost as host
creating tables>>working
update tables >> working
test connection >> working
setup default domain with login data & localhost as mailhost
loging in >> not working

I tried it with an existing an not existing mail address..
dont know what to do..

Is it maybe just, that my webmail is running on http://mail.m*y.de????

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Igor
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Posted: 05 September 2011 at 1:18am | IP Logged Quote Igor
Did you check the log file? Anything relevant there? Be sure to enable Debug option to ensure better verbosity.

You might also want to try the Pro version and see if it works OK for you. And unlike Lite, WebMail Pro comes with guaranteed free support from us.

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Igor, AfterLogic Support
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reup
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Posted: 24 October 2011 at 5:32am | IP Logged Quote reup
I have the same issue and I think I found the problem

this seems to be linked with the login with email address or only username

I have tried as suggested the pro demo, login with my email address does not work, I go to advance login and add my username (email without the domain) and voila

is there a way to do that in lite ??

reup
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reup
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Posted: 24 October 2011 at 5:42am | IP Logged Quote reup
in data/settings there is a file settings.xml

search for Advanced and change the value to on

<UseAdvancedLogin>On</UseAdvancedLogin>

connect again to user frontend and the options for advanced login appear, click on it, enter email address, username and passwd, it works

reup
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