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louis
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Joined: 18 April 2011
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| Posted: 22 May 2011 at 2:25pm | IP Logged
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The User has the ability to change their port number in the Settings interface. However, this does not change the Protocol being used to connect to the mail server. For example, if the account was first created in POP3 mode, port 110, a change of the port number to 143 will not change the protocol to IMAP. The "IMAP4" identifier in the Incoming Mail settings is not able to be changed.
A direct change to the database awm_accounts table for the user's mail_protocol entry will fix and allow the correct change to IMAP from POP3, or back.
Is there a reason that this field is not editable in the Settings for the User?
Regards,
Louis
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Igor
AfterLogic Support
Joined: 24 June 2008
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| Posted: 23 May 2011 at 1:02am | IP Logged
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From data model point of view, IMAP and POP3 accounts have way too different structure and thus the protocol cannot be switched. That applies to many other email clients as well. Even in Pro edition of AfterLogic WebMail, protocol can only be switched by deleting the account and creating it again.
--
Regards,
Igor, AfterLogic Support
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louis
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| Posted: 23 May 2011 at 6:34am | IP Logged
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Igor, that is a good point... I also didn't see a way to delete an account in the Administration interface. Did I miss the option somewhere, or does this need to be done at the database level?
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Igor
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| Posted: 24 May 2011 at 8:11am | IP Logged
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Lite edition doesn't offer handling user accounts by admin, that's available in WebMail Pro only.
--
Regards,
Igor, AfterLogic Support
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Maikl
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| Posted: 20 August 2011 at 11:28pm | IP Logged
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Igor,
is it possible to set the requires changes in the database?
Michael
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Igor
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| Posted: 21 August 2011 at 11:59pm | IP Logged
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You can try doing that as per suggestion found in the initial message of this topic:
Quote:
| A direct change to the database awm_accounts table for the user's mail_protocol entry will fix and allow the correct change to IMAP from POP3, or back. |
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That is done at your own risk, of course, as the protocol used is not only about port 110/143 switched, it's different data storage model. So the recommended approach is to delete the domain in AdminPanel and recreate it with different protocol and port selected.
--
Regards,
Igor, AfterLogic Support
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Maikl
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| Posted: 25 September 2011 at 7:02am | IP Logged
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Igor,
but this can't be done in the Lite version, correct? So what can I do if I have the Lite version? Which value is approbriate for the IMAP protocol, when 0 is POP3 (as it seems)?
Or: How can I delete the domain(s) and recreate it with different protocol and port settings in the Lite version (with access to the database granted)?
Best wishes
Michael
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Igor
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| Posted: 26 September 2011 at 1:17am | IP Logged
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Can you please confirm whether you use PHP or ASP.NET version? Their latest releases work in quite different ways so I need to know which one is that.
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Regards,
Igor, AfterLogic Support
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Maikl
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| Posted: 08 October 2011 at 3:37am | IP Logged
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Igor,
it is the ASP.Net version
Best wishes
Michael
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Igor
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| Posted: 10 October 2011 at 1:47am | IP Logged
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Quote:
| Which value is approbriate for the IMAP protocol, when 0 is POP3 (as it seems)? |
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That's 1 set for mail_protocol value. For existing accounts, it can be changed in awm_accounts table.
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| How can I delete the domain(s) and recreate it with different protocol and port settings in the Lite version (with access to the database granted)? |
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You can delete the domain(s) in AdminPanel, but I believe existing accounts are not deleted in that case. Alternately, you can change mail_protocol for those domains to 1 in awm_domains table; and mail_inc_port should probably be set to 143.
--
Regards,
Igor, AfterLogic Support
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Maikl
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| Posted: 21 October 2011 at 7:12am | IP Logged
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Igor,
thank you very much - worked great!
Best wishes
Michael
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Topic: can’t change POP3/IMAP in interface
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