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Subject Topic: Deleting mails after a forward Post ReplyPost New Topic
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ngarner
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Posted: 22 June 2009 at 11:44pm | IP Logged Quote ngarner

Hi,

Can you tell me if it is possible to automatically delete mail after it has been forwarded as per forwarding rules set-up in the user/forwards tab.

I have some users that dont use webmail and dont set-up their email client with the xmail domain user, they just have a forward to another email account which they access via email client software.

Not deleteing the forwarded mail will cause clutter and ultimately stop the account working when the maximum mailbox size is reached

thanks

Neil.
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Andrew
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Posted: 23 June 2009 at 4:52am | IP Logged Quote Andrew

Although it's not supported in the current version of AfterLogic XMail Server Pro, we're working on it and will be able to provide you with the update on the next week.

Best regards,
Andrew
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ngarner
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Posted: 23 June 2009 at 8:36am | IP Logged Quote ngarner

Thanks very much for the prompt reply Andrew, looking forward to this update

regards

Neil.
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Andrew
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Posted: 29 June 2009 at 12:22am | IP Logged Quote Andrew

Got some news from the developers. Actually, that feature is not supported in Admin Panel interface, but the core supports it.

Typical "mailproc.tab" file placed into user's home folder (MailRoot/domains/[DOMAINNAME]/[USERNAME]) forcing copying mail to another e-mail address contains:

"mailbox"
"redirect"    "address-to-copy-mails@som e-domain"

In the case when necessary to forward mails without storing in user's mailbox, just remove "mailbox" instruction from the "mailproc.tab", so it'll look like:

"redirect"    "address-to-copy-mails@som e-domain"

We're planning to add it to Admin Panel soon.

Best regards,
Andrew
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ngarner
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Posted: 29 June 2009 at 11:37pm | IP Logged Quote ngarner

Hi Andrew,
thanks for digging up some more info.
I have implemented this on a test account.

The mail certainly is no longer stored but unfortunately the redirect doesn't happen. Does the mail need to be stored in order for it to be then redirected?

best regards

Neil.
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Andrew
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Posted: 30 June 2009 at 3:00am | IP Logged Quote Andrew

That's strange. We've just re-tested it, everything works fine: mail is redirected, but not stored.

Please make sure the redirect rule is specified in correct format: quotes are not missing and a tab is between "redirect" and "address-to-copy-mails@som e-domain".

Best regards,
Andrew
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ngarner
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Posted: 30 June 2009 at 5:19am | IP Logged Quote ngarner

Hi Andrew,

I can only assume it was the tab, as I had previously copied and pasted from your previous message and then edited the email address to redirect to.

All is working fine now anyway, thankyou very much.

I appreciate your prompt and detailed responses

cheers
Neil.
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