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zepel
Newbie
Joined: 13 April 2026
Location: Brazil
Online Status: Offline
Posts: 1
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| Posted: 13 April 2026 at 5:43am | IP Logged
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I'm configuring this in a cPanel environment, but within an account, not WHM. I've already configured permissions on the data/ folder and directory with 0777, but I'm getting the error: "Adminpanel cannot be loaded".
I have a demo key to evaluate the product before purchasing it.
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6185
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| Posted: 13 April 2026 at 6:29am | IP Logged
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The first thing I would recommend to try is to see if you have AuthToken cookie set, and if yes, delete it. One of the ways to do that is open browser's console (F12 key) and check Application > Cookies tab. After deleting the cookie, reload the page and see if the error is gone.
Does it help?
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Regards,
Igor, Afterlogic
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Dahliaaa
Newbie
Joined: 15 May 2026
Location: United Kingdom
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Posts: 1
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| Posted: 15 May 2026 at 10:45pm | IP Logged
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I ran into a similar issue before on a cPanel setup. In my case, the problem was related to the PHP version and ownership of the `data/` directory rather than just the permissions. You may also want to check whether required PHP extensions are enabled and if the config paths are correct inside the account environment.
I found a few useful troubleshooting resources while testing different setups — <a href="https://namezor.com/">visit this</a> — it helped me verify some server-side configuration details that were causing conflicts.
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