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Sco2004
Newbie
Joined: 12 March 2025
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Posts: 8
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| Posted: 12 March 2025 at 4:06pm | IP Logged
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Hi. Can't connect WebMail Pro to database: "Please make sure your PHP/MySQL environment meets the minimal system requirements (MySqlConfigError)".
Tried "127.0.0.1", "localhost" and real IP with the same result.
PHP lite has the same issue with me.
Old version Pro 8.3.3 connects without any problems.
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
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Posts: 6130
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| Posted: 12 March 2025 at 11:45pm | IP Logged
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Hello,
First of all, make sure your MySQL server instance actually meets the minimal requirements: it has to be MySQL 5.7.8 or newer / MariaDB 10.2.7 or newer.
If that part's fine, then the issue could be caused by mysqlnd driver not enabled in PHP configuration - this documentation page should help.
--
Regards,
Igor, Afterlogic
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Sco2004
Newbie
Joined: 12 March 2025
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| Posted: 13 March 2025 at 6:48am | IP Logged
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Hi Igor.
Server: 10.3.39-MariaDB-cll-lve
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Sco2004
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| Posted: 13 March 2025 at 6:50am | IP Logged
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 [/IMG]
Anything wrong?
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Sco2004
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| Posted: 13 March 2025 at 6:53am | IP Logged
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Sorry something wrong with the last pic.
pdo_mysql
PDO Driver for MySQL enabled
Client API version 3.1.21
Is it too old?
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
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Posts: 6130
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| Posted: 13 March 2025 at 6:55am | IP Logged
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The last screenshot reflects slightly different section of phpinfo than the documentation, you need to check under mysqli and pdo_mysql - both of the items should be including "mysqlnd" in the values.
And most likely, you would need "nd_pdo_mysql" switched on.
--
Regards,
Igor, Afterlogic
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Sco2004
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Joined: 12 March 2025
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Posts: 8
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| Posted: 13 March 2025 at 7:08am | IP Logged
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Sorry I can't understand whats means "different section" ((
Could you please take a look at full info:
https://al.maxbox.su/phpinfo.php
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
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Posts: 6130
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| Posted: 13 March 2025 at 7:15am | IP Logged
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The documentation says:
Quote:
| ... check the output for "Client API library version" under mysqli section and for "Client API version" in pdo_mysql section. |
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Your screenshot wasn't showing pdo_mysql section, but a mysqlnd one. And from your phpinfo output, pdo_mysql seems to be the problem indeed. As I said, you probably need to enable the "nd_pdo_mysql" switch which seems disabled on your screenshot.
Hope this helps.
--
Regards,
Igor, Afterlogic
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Sco2004
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Joined: 12 March 2025
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Posts: 8
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| Posted: 13 March 2025 at 9:11am | IP Logged
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Ok thank you, I'll try.
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Sco2004
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| Posted: 13 March 2025 at 11:21am | IP Logged
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Everything start to work after I turned off "pdo_mysql" and turned on "nd_pdo_mysql". Thanks a lot!
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