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Tadziu Newbie
Joined: 20 February 2024 Location: Poland
Online Status: Offline Posts: 2
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Posted: 20 February 2024 at 11:19pm | IP Logged
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Hi,
I try run WebMail Lite ver 9.7.5 on MySQL 8.0
when I confirm the entered data regarding the database, I get the following message
Failed to connect. (SQLSTATE[HY000] [1045] Access denied for user 'userXXX'@'localhost' (using password: YES))
all data is correct because I can log in to phpmyadmin with them
WebMail Lite ver 9.7.5 support MySQL 8.0 ?
Thank you for your feedback
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Igor AfterLogic Support
Joined: 24 June 2008 Location: United States
Online Status: Offline Posts: 6092
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Posted: 20 February 2024 at 11:29pm | IP Logged
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Hello,
Indeed, the product supports MySQL versions starting from 5.7.8.
If you're positive the credentials are correct, I'd recommend to enable logging in admin interface, set log verbosity to Debug, try connecting again and see if there are any other error messages in the logs found under data/logs directory.
--
Regards,
Igor, Afterlogic Support
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Tadziu Newbie
Joined: 20 February 2024 Location: Poland
Online Status: Offline Posts: 2
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Posted: 21 February 2024 at 2:27am | IP Logged
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Hi,
we close the topic,
hosting provider, has two versions of mySQL
7.4 on localhost
8.0 on mysql8
of course, the services are on different ports but he forgot to inform about it!
sorry for the confusion,
everything works correctly!
Regards!
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