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toby_ict
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Posted: 26 October 2023 at 5:44am | IP Logged Quote toby_ict

Hi all

Just started experimenting with Aurora files.
Seems to work very fine but i have one thing that i can not find.

Is there a way of resetting a users password from the admin side.
If a user forgets his password he will in fact loose all of his files.
Idealy to be able to reset the account and send out a new invitation link.

Best regards
Toby
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Igor
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Posted: 26 October 2023 at 6:27am | IP Logged Quote Igor

Hello,

Indeed it's possible to reset user's password. Locate the user account under Users section of admin interface and switch to DB Auth tab:



Hope this helps.

--
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Igor, Afterlogic Support
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Igor
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Posted: 26 October 2023 at 6:33am | IP Logged Quote Igor

I'd also add that, if you have 2FA module enabled in Aurora Files, and user is no longer able to log into their account due to, say, losing the phone - admin can disable 2FA for the account, too.

--
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Igor, Afterlogic Support
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toby_ict
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Posted: 26 October 2023 at 10:03am | IP Logged Quote toby_ict

Hi Igor

Many thanks for lightning fast response. I see it now. I will also test the 2FA.
btw I have successfully installed Aurora files on Windows server IIS. I will do a step by step for this not to forget how it was done.

Best regards
Toby
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Rovanov
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Posted: 09 June 2024 at 8:46am | IP Logged Quote Rovanov

Hi Igor,
I am logged in as superadmin.
When I follow your screeshot above instruction, the platform always jumps back to superadmin password reset.
I don't find an option to reset a user password.
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Rovanov
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Posted: 09 June 2024 at 8:56am | IP Logged Quote Rovanov

By the way, unfortunately, there is on the login page
no “Forgot your password?” button.
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Igor
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Posted: 10 June 2024 at 12:19am | IP Logged Quote Igor

Quote:
When I follow your screeshot above instruction, the platform always jumps back to superadmin password reset.
I don't find an option to reset a user password.


This issue sometimes shows up due to caching, try purging your browser's cache - one of the ways to do it is open browser's console (F12 key), then click and hold Reload button, and select "Empty Cache and Hard Reload" option.

Quote:
By the way, unfortunately, there is on the login page
no “Forgot your password?” button.


Make sure you're on the latest version, I believe this option was added for Aurora Files quite recently in version 9.7.7. You can determine the version number as shown here.

If you do run 9.7.7 indeed, make sure you have "Disabled" set to false in data/settings/modules/StandardResetPassword.config.json configuration file; once the module is enabled, you can configure it via adminpanel.

--
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Igor, Afterlogic Support
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Rovanov
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Posted: 11 June 2024 at 1:10am | IP Logged Quote Rovanov

Thank you Igor,
I have updated to version 9.7.7.
I am very happy that I can now change a user's password in the admin panel.

But there are still some curious problems with the other features:
1 - Too bad that no 'test' mail can be sent.
2 - In the adminpanel I can set the mailing type. The smtp password, is not stored in the 'StandardResetPassword.config.json'.
3 - After I manually enter the password into the StandardResetPassword.config.json, the password disappears from the php file again when I click the 'save' button in the admin panel at mail configuration.
4 - no mail was sent.
5 - both users who used the 'Forgot password' option has in his user panel under 'Password reset settings' the notice and confirmation that the mail address is set. But no mail had been sent and the 'Change recovery mail' button no longer gives a response.
6 - one user when he uses the 'Forgot password' option again, gets the message “The recovery email for specified account was not found.” For the other user, using the 'Forgot password' button again does work and he gets a reset mail. (php-mailer does work)

Summary:
SMPT shipping I can't get running.
Although both users went through the same procedure, the effect responds differently.
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Rovanov
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Posted: 11 June 2024 at 1:14am | IP Logged Quote Rovanov

Oops... I forgot “Many thanks and greetings”
I am constantly surprised at your great support on the forum and of course the great file platform!
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Igor
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Posted: 11 June 2024 at 1:29am | IP Logged Quote Igor

Hello,

Thank you for your feedback. I must say I wasn't able to reproduce the issue with SMTP credentials, the password is saved to the configuration file just fine. Please note that it's saved there in an encoded fashion rather than in cleartext, so supplying it directly in the file won't work.

I suspect this may somehow be caused by the upgrade, could you try setting up a fresh install of Aurora Files and see if the issue occurs there as well? By the way, we have just released version 9.7.8 of the product, so you may wish to download that one, too.

--
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Igor, Afterlogic Support
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Rovanov
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Posted: 11 June 2024 at 7:16am | IP Logged Quote Rovanov

Hi Igorrrr,

I think you are right and it is due to the upgrade from 9.7.? to 9.7.7.

...Please note that it's saved there in an encoded fashion...
OK, I understand that - smtp password cannot be entered manually. But then I should at least see the encrypted password like the superadmin password in the congig.json, right?
So when upgrading, this does not work properly.


...somehow be caused by the upgrade...
I installed a fresh v-9.7.8 on a small test server.
Mail with php-mailer, smpt I can't get to work.
.
Logged in as a user:
Password reset works fine.
'Change recovery email' button does not work!

For the superadmin in this fresh installation:
smtp password is put properly encrypted in the StandardResetPassword.config.json.

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Rovanov
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Posted: 11 June 2024 at 7:30am | IP Logged Quote Rovanov

So, upgrading from 9.7.? to 9.7.7
I do still have the problem that on the live site I have a user where the password has not been reset, although this is listed as confirmed.
The 'Change recovery email' button does not work and on the login screen with 'Forgot password' the system denies the existence of the recovery email.
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