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lu_kaf
Newbie
Joined: 15 November 2021
Online Status: Offline
Posts: 3
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| Posted: 15 November 2021 at 11:30pm | IP Logged
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Hello,
I am running my installation on WebmailLite 8.8.3-build-a3
I'd like to update to V9 and I am having a few issues.
Upgrade instructions say that we need first to migrate to the last version of V8, however I am not able to download the last version of V8 as we can only download the lastest version (V9.1.2).
I have tried to install V9 from the current build I haveand I am following the exact procedure, which means :
- deleting all of the content of my current webmail folder, except the data folder
- copying the new version to the old one, except the data folder
- executing the 2 lines of codes that are in the upgrading instructions
Once i have done that, i can't login to the webmail anymore (via any email account or the administrator account). It always says passwords are bad.
We are using post connection, so I have tried disabling it, but the same is occuring.
Any help would be appreciated !
Thanks.
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6038
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| Posted: 15 November 2021 at 11:38pm | IP Logged
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Hello,
The latest 8.* version is available for download at:
https://afterlogic.org/download/webmail-lite-php-8
However, you're already running the latest 8.* version, so that shouldn't be an issue.
In version 9, unlike previous v8, admin login is done through a separate /adminpanel/ URL - are you able to log in there?
Also, I'd recommend setting up a blank install of v9 on the same system, just to check if the issue is related to upgrading at all.
--
Regards,
Igor, Afterlogic Support
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6038
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| Posted: 19 November 2021 at 5:09am | IP Logged
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Are you able to access the old adminpanel? It's disabled in v9 by default, you can enable it by editing data/settings/modules/AdminAuth.config.json
Code:
{
"Disabled": [
false,
"bool"
],
"SuperadminWhitelistIp": [
[],
"array"
],
"AllowLoginFromCoreModule": [
true,
"bool"
]
} |
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After that, you should be able to log into legacy admin interface. And if you still cannot access the new /adminpanel/ enable logging through the legacy admin interface and check the logs, maybe they shed some light onto what's going on.
--
Regards,
Igor, Afterlogic Support
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lu_kaf
Newbie
Joined: 15 November 2021
Online Status: Offline
Posts: 3
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| Posted: 19 November 2021 at 5:28am | IP Logged
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Hi Igor,
I've restarted everything from zero by deleting the migration tables.
I am now able to access the V9 adminpanel; but impossible to connect to my emails.
So i've tried to click on "test connexion to DB" and i am getting the following error :
Please make sure your PHP/MySQL environment meets the minimal system requirements
However, I think I am having the correct requirements : PHP 7.4 and 10.3.31 mariabd.
Any ideas ?
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6038
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| Posted: 19 November 2021 at 5:40am | IP Logged
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It appears System Requirements page was missing an important point, we've just added it there. For the database connection, the requirements in v9 are as follows:
Quote:
| Database engine: MySQL 5.7.8 or newer / MariaDB 10.2.7 or newer, with mysqlnd driver |
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And looks like mysqlnd (MySQL native driver) is missing in your configuration, an old libmysql is probably used. The adminpanel, as well as the compatibility test, checks whether mysqli_fetch_all function is available in PHP configuration, that allows for determining if an up-to-date MySQL native driver is used.
Hope this helps.
--
Regards,
Igor, Afterlogic Support
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lu_kaf
Newbie
Joined: 15 November 2021
Online Status: Offline
Posts: 3
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| Posted: 19 November 2021 at 7:00am | IP Logged
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I've made the modifications and it now works super great
thanks a lot
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