Search The ForumSearch   RegisterRegister  LoginLogin

AfterLogic WebMail Lite

 AfterLogic Forum : AfterLogic WebMail Lite
Subject Topic: View Attachments in live.com Post ReplyPost New Topic
Author
Message << Prev Topic | Next Topic >>
TesterAnd
Newbie
Newbie


Joined: 14 April 2021
Location: Ukraine
Online Status: Offline
Posts: 4
Posted: 14 April 2021 at 8:52am | IP Logged Quote TesterAnd

Hi. I use 8.6 version and I can save office files to computer but View dont work. I get error message: File not found. https://view.officeapps.live.com/op/filenotfound.htm?.......
Can you help me?
Back to Top View TesterAnd's Profile Search for other posts by TesterAnd
 
Igor
AfterLogic Support
AfterLogic Support


Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 5635
Posted: 14 April 2021 at 11:29pm | IP Logged Quote Igor

Viewer of office documents requires that the installation of WebMail is available over the Internet, and that it's accessed via domain name rather than IP address. If your case meets those requirements but it still doesn't work, try replacing Microsoft viewer with Google one as shown here.

--
Regards,
Igor, Afterlogic Support
Back to Top View Igor's Profile Search for other posts by Igor
 
atimoweb
Newbie
Newbie


Joined: 21 January 2011
Location: Brazil
Online Status: Offline
Posts: 18
Posted: 30 April 2021 at 11:02am | IP Logged Quote atimoweb

How to solve the same problem in Webmail Lite 7?
Back to Top View atimoweb's Profile Search for other posts by atimoweb
 
Igor
AfterLogic Support
AfterLogic Support


Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 5635
Posted: 01 May 2021 at 3:59am | IP Logged Quote Igor

You can try editing the following section of libraries/ProjectCore/Actions.php file:

Code:
$sResultUrl = 'https://view.officeapps.live.com/op/view.aspx?src='.urlencode($sNewUrl);


Something like this might work:

Code:
$sResultUrl = 'https://docs.google.com/gview?url='.urlencode($sNewUrl);


Bear in mind that v7 is no longer supported, you're using it at your own risk. Switching to current v8 is strongly recommended.

--
Regards,
Igor, Afterlogic Support
Back to Top View Igor's Profile Search for other posts by Igor
 
TesterAnd
Newbie
Newbie


Joined: 14 April 2021
Location: Ukraine
Online Status: Offline
Posts: 4
Posted: 02 May 2021 at 9:13am | IP Logged Quote TesterAnd

hi again. After some days xls files open in live.com. But .doc documens: File not found. https://view.officeapps.live.com/op/filenotfound.htm?......."
So "that it's accessed via domain name rather than IP address." - how xls working but doc don't working? domain name and IP adreess don't change and normal registered and worked normal 2 years. so what problems with doc format?
Back to Top View TesterAnd's Profile Search for other posts by TesterAnd
 
Igor
AfterLogic Support
AfterLogic Support


Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 5635
Posted: 02 May 2021 at 9:54am | IP Logged Quote Igor

Are you getting that same issue, with those same documents, at webmail.afterlogic.com Live Demo?

Also, is there any chance your document filenames contain Cyrillic or some other non-alphanumeric characters? In other words, are you sure it's the filename type/extension, not the filename itself?

--
Regards,
Igor, Afterlogic Support
Back to Top View Igor's Profile Search for other posts by Igor
 
TesterAnd
Newbie
Newbie


Joined: 14 April 2021
Location: Ukraine
Online Status: Offline
Posts: 4
Posted: 03 May 2021 at 2:04pm | IP Logged Quote TesterAnd

hi. look my png file - https://ibb.co/Mf5LX6R - You will see - it doesn't matter (non-alphanumeric characters or contain Cyrillic).2 files open and 2 files error. I sent to email user74754@demo.afterlogic.com test files. Look.
Back to Top View TesterAnd's Profile Search for other posts by TesterAnd
 
Igor
AfterLogic Support
AfterLogic Support


Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 5635
Posted: 04 May 2021 at 12:55am | IP Logged Quote Igor

Thanks. I could confirm this is actually about non-latin filenames - none of those 4 files opened for me. I downloaded one of them, renamed it so there's no cyrillic in the name, sent it back to my email - and could open the file just fine with the viewer.

That's a known issue regarding filenames which contain non-ASCII characters, developers will investigate it when time permits. At the moment, we're not sure if it's an issue on Microsoft viewer side or in our code. I could also confirm that most of those files will open with Google viewer.

Also, you may wish to switch to Aurora Corporate and use OnlyOffice Docs integration - that way, you'll be using the same integration for viewing documents and won't have to rely on external dependencies.

--
Regards,
Igor, Afterlogic Support
Back to Top View Igor's Profile Search for other posts by Igor
 
TesterAnd
Newbie
Newbie


Joined: 14 April 2021
Location: Ukraine
Online Status: Offline
Posts: 4
Posted: 04 May 2021 at 7:55am | IP Logged Quote TesterAnd

okey, thx ;)
Back to Top View TesterAnd's Profile Search for other posts by TesterAnd
 

If you wish to post a reply to this topic you must first login
If you are not already registered you must first register

  Post ReplyPost New Topic
Printable version Printable version

Forum Jump

Powered by Web Wiz Forums version 7.9
Copyright ©2001-2004 Web Wiz Guide