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Subject Topic: Unknown error. (TAG4 NO STATUS failure, c Post ReplyPost New Topic
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sogouwz
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Joined: 25 December 2020
Location: China
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Posted: 25 December 2020 at 4:39am | IP Logged Quote sogouwz

Unknown error. (TAG4 NO STATUS failure, can not status the selected folder)

We are using
https://mail.wo.cn/
China Unicomís mailbox is not supported
Prompt the above error message and cannot be processed
Hope to solve
Thank you
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Igor
AfterLogic Support
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Joined: 24 June 2008
Location: United States
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Posts: 5571
Posted: 25 December 2020 at 4:43am | IP Logged Quote Igor

Can you post debug log reflecting the context of the error?

Debug logging as main troubleshooting measure


Alternately, you can provide us with a test account via HelpDesk so we could look into it. We'll need email/password as well as IMAP/SMTP server connection details. Thanks.

--
Regards,
Igor, Afterlogic Support
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