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Subject Topic: Unknown error. (TAG4 NO STATUS failure, c Post ReplyPost New Topic
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Joined: 25 December 2020
Location: China
Online Status: Offline
Posts: 1
Posted: 25 December 2020 at 4:39am | IP Logged Quote sogouwz

Unknown error. (TAG4 NO STATUS failure, can not status the selected folder)

We are using
China Unicomís mailbox is not supported
Prompt the above error message and cannot be processed
Hope to solve
Thank you
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AfterLogic Support
AfterLogic Support

Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 5571
Posted: 25 December 2020 at 4:43am | IP Logged Quote Igor

Can you post debug log reflecting the context of the error?

Debug logging as main troubleshooting measure

Alternately, you can provide us with a test account via HelpDesk so we could look into it. We'll need email/password as well as IMAP/SMTP server connection details. Thanks.

Igor, Afterlogic Support
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