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Subject Topic: System not Configured Error in Webmail 8 Post ReplyPost New Topic
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Bhagyashree
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Posted: 05 August 2020 at 9:52pm | IP Logged Quote Bhagyashree
I have downloaded webmail lit 8 and installed on my localhost xampp it was working good but when i run the same on server it gives error "System not Configured", before adding credentials it displays this message. Can you please help me soving this error
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Igor
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Posted: 05 August 2020 at 11:47pm | IP Logged Quote Igor
Just wondering if you did run Compatibility test on the server installation. That error message means the data directory isn't writable by web server, so there's probably a permission issue there.

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Igor, Afterlogic Support
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Bhagyashree
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Posted: 06 August 2020 at 3:26am | IP Logged Quote Bhagyashree
Thankyou for your response but how can I run Complability test. The version 8 of after logic mail client I installed does not contain any install folder. Can you please help solving this
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Igor
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Posted: 06 August 2020 at 3:33am | IP Logged Quote Igor
Sorry, I don't understand the question. The page I linked to says:

Quote:
To run the test, add ?install to the installation URL, for example: https://yourdomain.com/webmail/?install


https://afterlogic.com/docs/webmail-lite-8/installation/compatibility-test

There is no need for install folder.

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Bhagyashree
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Posted: 06 August 2020 at 4:05am | IP Logged Quote Bhagyashree
The above issue has been solved, thanks

My new issue, I am facing is I have connected to database and also added gmail mail server entries. But when I try to login It displays Incorrect username and password, Please help..
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Igor
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Posted: 06 August 2020 at 4:08am | IP Logged Quote Igor
This may be of use:

How to connect to Gmail

and if you manage to solve the issue, posting here is appreciated as it may help other users who encounter the same issue.

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Igor, Afterlogic Support
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Bhagyashree
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Posted: 06 August 2020 at 4:16am | IP Logged Quote Bhagyashree
I reffered how to connect to gmail and did same but then too sane error username or password in incorrect. I am sharing my log file. please check

[11:12:15.03][cabc3abe]
[11:12:15.04][cabc3abe] ===== API: Core::Logout
[11:12:15.04][cabc3abe] @Time: 0.0323
[11:12:15.04][cabc3abe] @TimeApiInit: 0.0272
[11:12:15.04][cabc3abe] INFO[MEMORY]: Memory peak usage: 2MB
[11:12:15.04][cabc3abe] INFO[TIME]: Time delta: 1596712335.0419
[11:12:15.97][fc49d714] INFO[MEMORY]: Memory peak usage: 4MB
[11:12:15.97][fc49d714] INFO[TIME]: Time delta: 1596712335.973
[11:12:19.42][ef7f1ad5]
[11:12:19.42][ef7f1ad5] ===== API: OAuthIntegratorWebclient::GetServices
[11:12:19.42][ef7f1ad5] @Time: 0.0351
[11:12:19.42][ef7f1ad5] @TimeApiInit: 0.0309
[11:12:19.42][ef7f1ad5] INFO[MEMORY]: Memory peak usage: 2MB
[11:12:19.42][ef7f1ad5] INFO[TIME]: Time delta: 1596712339.4275
[11:12:44.14][aaff8966]
[11:12:44.14][aaff8966] ===== API: StandardLoginFormWebclient::Login
[11:12:44.19][aaff8966] IMAP[NOTE]: Start connection to "ssl://imap.gmail.com:993"
[11:12:44.66][aaff8966] IMAP[DATA]: < * OK Gimap ready for requests from 103.25.130.161 fw6mb368640532pjb\r\n
[11:12:44.66][aaff8966] IMAP[DATA]: > TAG1 CAPABILITY\r\n
[11:12:44.89][aaff8966] IMAP[DATA]: < * CAPABILITY IMAP4rev1 UNSELECT IDLE NAMESPACE QUOTA ID XLIST CHILDREN X-GM-EXT-1 XYZZY SASL-IR AUTH=XOAUTH2 AUTH=PLAIN AUTH=PLAIN-CLIENTTOKEN AUTH=OAUTHBEARER AUTH=XOAUTH\r\n
[11:12:44.89][aaff8966] IMAP[DATA]: < TAG1 OK Thats all she wrote! fw6mb368640532pjb\r\n
[11:12:44.89][aaff8966] IMAP[SECURE]: > TAG2 LOGIN "bhagyashreekoyande1998@gmail.com" "********"\r\n
[11:12:45.89][aaff8966] IMAP[DATA]: < * NO [WEBALERT https://accounts.google.com/signin/continue?sarp=1&scc=1&plt=AKgnsbs8SECMk72qHJ7l6GY00D80KsGCRwH_SACALaU985pZzi1L1CixCaZ_j8tClu79jlA_FNmepiDoh6XVPZ4LY9i9_4lJuRBeDkHtyDBNE9sx7uO3EWgWaKqph2_96A_Cgtmd8gPN] Web login required.\r\n
[11:12:45.89][aaff8966] IMAP[DATA]: < TAG2 NO [ALERT] Please log in via your web browser: https://support.google.com/mail/accounts/answer/78754 (Failure)\r\n
[11:12:45.90][aaff8966] IMAP[WARNING]: * NO (WEBALERT https://accounts.google.com/signin/continue?sarp=1&scc=1&plt=AKgnsbs8SECMk72qHJ7l6GY00D80KsGCRwH_SACALaU985pZzi1L1CixCaZ_j8tClu79jlA_FNmepiDoh6XVPZ4LY9i9_4lJuRBeDkHtyDBNE9sx7uO3EWgWaKqph2_96A_Cgtmd8gP N) Web login required.TAG2 NO (ALERT) Please log in via your web browser: https://support.google.com/mail/accounts/answer/78754 (Failure
[11:12:45.90][aaff8966] IMAP[NOTICE]: * NO (WEBALERT https://accounts.google.com/signin/continue?sarp=1&scc=1&plt=AKgnsbs8SECMk72qHJ7l6GY00D80KsGCRwH_SACALaU985pZzi1L1CixCaZ_j8tClu79jlA_FNmepiDoh6XVPZ4LY9i9_4lJuRBeDkHtyDBNE9sx7uO3EWgWaKqph2_96A_Cgtmd8gP N) Web login required.TAG2 NO (ALERT) Please log in via your web browser: https://support.google.com/mail/accounts/answer/78754 (Failure
[11:12:45.90][aaff8966] ApiException
[11:12:45.90][aaff8966] @Time: 1.7882
[11:12:45.90][aaff8966] @TimeApiInit: 0.0246
[11:12:45.90][aaff8966] INFO[MEMORY]: Memory peak usage: 2MB
[11:12:45.90][aaff8966] INFO[TIME]: Time delta: 1596712365.9023
[11:12:45.90][aaff8966] INFO[MEMORY]: Memory peak usage: 2MB
[11:12:45.90][aaff8966] INFO[TIME]: Time delta: 1596712365.9026
[11:12:45.90][aaff8966] IMAP[NOTE]: Disconnected from "ssl://imap.gmail.com:993" (success)
[11:13:05.44][35fd0f33]
[11:13:05.44][35fd0f33] ===== API: StandardLoginFormWebclient::Login
[11:13:05.46][35fd0f33] @Time: 0.0584
[11:13:05.46][35fd0f33] @TimeApiInit: 0.0272
[11:13:05.46][35fd0f33] INFO[MEMORY]: Memory peak usage: 2MB
[11:13:05.46][35fd0f33] INFO[TIME]: Time delta: 1596712385.4697
[11:13:08.09][22c22b59] INFO[MEMORY]: Memory peak usage: 4MB
[11:13:08.09][22c22b59] INFO[TIME]: Time delta: 1596712388.093
[11:13:11.72][fadc0e76]
[11:13:11.72][fadc0e76] ===== API: LogsViewerWebclient::GetUsersWithSeparateLog
[11:13:11.72][fadc0e76] @Time: 0.0312
[11:13:11.72][fadc0e76] @TimeApiInit: 0.0217
[11:13:11.72][fadc0e76] INFO[MEMORY]: Memory peak usage: 2MB
[11:13:11.72][fadc0e76] INFO[TIME]: Time delta: 1596712391.7291
[11:13:11.80][ae924087]
[11:13:11.80][ae924087] ===== API: Core::DoServerInitializations
[11:13:11.81][ae924087] @Time: 0.0352
[11:13:11.81][ae924087] @TimeApiInit: 0.0311
[11:13:11.81][ae924087] INFO[MEMORY]: Memory peak usage: 2MB
[11:13:11.81][ae924087] INFO[TIME]: Time delta: 1596712391.8112
[11:13:13.78][72b16f84]
[11:13:13.78][72b16f84] ===== API: LogsViewerWebclient::GetLogFile
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Bhagyashree
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Posted: 06 August 2020 at 4:35am | IP Logged Quote Bhagyashree
Please help me , solving this
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Igor
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Posted: 06 August 2020 at 5:05am | IP Logged Quote Igor
From the logs:

Quote:
Web login required.TAG2 NO (ALERT)
Please log in via your web browser:
https://support.google.com/mail/accounts/answer/78754


Per the documentation page, you may need to allow less secure apps to access your account.

This is all the information we have on this. Good luck.

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Igor, Afterlogic Support
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Bhagyashree
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Posted: 06 August 2020 at 5:16am | IP Logged Quote Bhagyashree
I have turn on allow less secure apps but why on server it is unable to login whereas on xamp localhost it worked good, Please help me how can it also work on server.Please..
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Igor
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Posted: 06 August 2020 at 5:42am | IP Logged Quote Igor
We don't know that. It's a restriction of Gmail, not of WebMail. If following those URLs found in the logs doesn't help, moving away from Gmail sounds like a possibility.

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Igor, Afterlogic Support
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