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Jancs
Newbie
Joined: 26 November 2019
Location: Latvia
Online Status: Offline
Posts: 3
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| Posted: 26 November 2019 at 11:36am | IP Logged
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Hi!
I met strange limits for file uploads - if I try to upload anything over 2 MB, I get the error message saying that "The file cannot be uploaded as it's too big.". No problems for download.
Log file does not contain anything of any value:
[19:21:21.83][c0987cb0] ===== API: Files::UploadFile
[19:21:21.86][c0987cb0] ApiException
[19:21:21.86][c0987cb0] @Time: 0.1682
[19:21:21.86][c0987cb0] @TimeApiInit: 0.1391
My php.ini settings:
post_max_size=200M
upload_max_filesize = 100M
max_file_uploads = 50
can't imagine anything else related to the issue. (Vesion - last stable)
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Jancs
Newbie
Joined: 26 November 2019
Location: Latvia
Online Status: Offline
Posts: 3
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| Posted: 26 November 2019 at 12:32pm | IP Logged
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More to the issue:
AttachmentSizeLimit is 0 (CoreWebClient/config.json), it does not change anything if it is set to any other value, it seems it is not evaluated at all in the FilesWebclient.app.c869d887a25c1c225a33.js
Somehow it does not get to detailed error message (msg COREWEBCLIENT/ERROR_UPLOAD_SIZE_DETAILED), it stops somewhere before it as value of size limit is not displayed (msg COREWEBCLIENT/ERROR_UPLOAD_SIZE gets in pop-up).
I even tried to block out iSize valuation in FilesWebclient.app.c869d887a25c1c225a33.js, but w/o results.
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6168
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| Posted: 27 November 2019 at 12:33am | IP Logged
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To let us help you on this, please open a ticket in HelpDesk and provide us with your installation URL and a test account we can reproduce the issue on. Thanks.
--
Regards,
Igor, Afterlogic Support
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Topic: Limit for upload files
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