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KLynn
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Joined: 10 November 2003
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Posted: 19 December 2003 at 4:42pm | IP Logged Quote KLynn

Hi there,
some files in queue get renamed to *.mbu and not sent.
However, sometimes unsent mails are not renamed and the service tries to resent them later.

How the system makes a decision: rename file (and forget about it) or try to resent it next time?

Thanx in advance
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Alex
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Joined: 19 November 2003
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Posted: 20 December 2003 at 5:40am | IP Logged Quote Alex

Files are tried to be resent later if SMTP server is down.

However, if the server is up and running but rejects the message (sender/recipients are not acceptable, message size limit exceeded, etc.), this means the message will not be ever sent (the problem is not in the server but in the message itself). In such situation the message is renamed (or deleted, it depends on MMQ configuration) to allow subsequent messages to be processed.

If you got mbu files that seem to be correct, you need to try another SMTP server (change ServerName in MMQ.INI), restart the service and rename mbu files back to mbm. Also, if you have control over the SMTP server, you may change server configuration to allow problem messages to be relayed.

The reason why SMTP server rejects messages is displayed in MMQ log file.
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