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bluesun08
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Posted: 18 November 2014 at 1:04pm | IP Logged Quote bluesun08

Hello,

i can not attache some files to my emails. I get the error message "Upload error".
What is the problem?

Best regards

Alex
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Igor
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Posted: 19 November 2014 at 3:20am | IP Logged Quote Igor

Typical reason here is lack of write permissions over the data directory and its subdirectories. You can find more helpful information on this at:

Error while attaching files to new message (WebMail Pro)

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Igor, AfterLogic Support
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bluesun08
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Posted: 19 November 2014 at 11:28am | IP Logged Quote bluesun08

I followed the instructions in your link but nothing help. The error still occurs.
Is there a restriction of file types, maybe *.txt, *.exe?
Is there a log file where i can get a deeper look about the reasons of the error?
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Igor
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Posted: 19 November 2014 at 9:46pm | IP Logged Quote Igor

Quote:
Is there a restriction of file types, maybe *.txt, *.exe?


WebMail doesn't place this kind of restrictions, your host might be doing that though.

Quote:
Is there a log file where i can get a deeper look about the reasons of the error?


Checking webserver / PHP logs might help there.

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Igor, AfterLogic Support
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bluesun08
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Posted: 20 November 2014 at 11:21am | IP Logged Quote bluesun08

Now i have the solution:
The error was in the conf-file of my nginx-webserver. I added the following line in the http-section:
client_max_body_size 10M;

now all works well
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