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musicman Guest Group
Joined: 10 November 2003
Online Status: Online Posts: 262
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Posted: 27 April 2006 at 1:43pm | IP Logged
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Just recently, one of the WEBMail Pro users is receiving a quick message window
"Wrong Parameter Value"
everytime some sends him an email and he clicks "Get Mail"
He is not receiving any new mail.
Nothing has been changed and all other users are ok.
Please let me know how this can be resolved.
Thanks
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Alex AfterLogic Support
Joined: 19 November 2003
Online Status: Offline Posts: 2206
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Posted: 28 April 2006 at 7:55am | IP Logged
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Unfortunately, we were unable to reproduce the problem.
To investigate the problem in more detail, could you please provide us with the following
details:
1. URL pointing to MailBee WebMail Pro on your server (we need it for testing);
2. Login and password of account which causes the issue so we would be able to reproduce it;
3. FTP access with write permissions to MailBee WebMail Pro installation on your server.
You can send this information to support@afterlogic.com
Regards,
Alex
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musicman Newbie
Joined: 06 March 2006 Location: United States
Online Status: Offline Posts: 9
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Posted: 28 April 2006 at 10:26am | IP Logged
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I sent a detailed email to support@afterlogic.com
Please check it and reply back to me using philmaz@optoonline.net.
I hope you can figure it out.
thanks Alex.
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Alex AfterLogic Support
Joined: 19 November 2003
Online Status: Offline Posts: 2206
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Posted: 28 April 2006 at 12:26pm | IP Logged
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Thanks for the test account. Now the problem is fixed.
Regards,
Alex
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