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John Sunier
Newbie
Joined: 17 December 2013
Location: United States
Online Status: Offline
Posts: 1
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| Posted: 17 December 2013 at 12:25pm | IP Logged
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Forced to use WebMail since problems with my site server and email. Must edit and upload daily reviews from my staff to my wite but all text attachments in WebMail end in .webloc and when I click them they only open a new WebMail screen. When I delete the suffix up to .doc (the way the files usually come to me), it ways "File Format Invalid."
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6088
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| Posted: 18 December 2013 at 1:54am | IP Logged
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I'm not sure I understand the problem. Are you saying that attachments are uploaded with incorrect file extension, or it's just that they're not properly recognized? Would that be possible to provide us with test account access so that we can look into this directly? You can send the credentials via HelpDesk.
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Regards,
Igor, AfterLogic Support
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Topic: Help! Can’t open attachments in WebMail
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