Search The ForumSearch   RegisterRegister  LoginLogin

AfterLogic WebMail Pro
 AfterLogic Forum : AfterLogic WebMail Pro
Subject Topic: pro demo Post ReplyPost New Topic
Author
Message << Prev Topic | Next Topic >>
rml
Newbie
Newbie


Joined: 26 January 2006
Location: United Kingdom
Online Status: Offline
Posts: 3
Posted: 26 January 2006 at 4:37pm | IP Logged Quote rml
I am interested in the pro version of webmail to collect via imap. I logged in to our email server and it called up the folders but with (0) mails against each one. Any ideas?

Viv Burrows
Back to Top View rml's Profile Search for other posts by rml Visit rml's Homepage
 
Alex
AfterLogic Support
AfterLogic Support
Avatar

Joined: 19 November 2003
Online Status: Offline
Posts: 2206
Posted: 26 January 2006 at 5:38pm | IP Logged Quote Alex
Mails won't be collected into your account in WebMail Pro until you press Synchronize button on the toolbar. To make IMAP synchronization perform automatically when you log in your account, please check "Synchronize folders at login" option in account Properties dialog.

Regards,
Alex
Back to Top View Alex's Profile Search for other posts by Alex
 
rml
Newbie
Newbie


Joined: 26 January 2006
Location: United Kingdom
Online Status: Offline
Posts: 3
Posted: 27 January 2006 at 3:01am | IP Logged Quote rml
Sorry I forgot to mention that yes I did synchronise but the result was (0) on all folders. This was using the demo pro version from your website.
Back to Top View rml's Profile Search for other posts by rml Visit rml's Homepage
 
Alex
AfterLogic Support
AfterLogic Support
Avatar

Joined: 19 November 2003
Online Status: Offline
Posts: 2206
Posted: 27 January 2006 at 7:52am | IP Logged Quote Alex
Could you please provide us with this account info (mail server name/login/password) so we would be able to examine it? You can send this info to Support Request Form.

Regards,
Alex
Back to Top View Alex's Profile Search for other posts by Alex
 
Alex
AfterLogic Support
AfterLogic Support
Avatar

Joined: 19 November 2003
Online Status: Offline
Posts: 2206
Posted: 27 January 2006 at 3:56pm | IP Logged Quote Alex
Thank you for the test account. We found there is an error in number #3 in inbox (I also tried to test receiving mails with Outlook Express and it returned PARSE ERROR for Inbox).

If you delete this mail, mail retrieval should succeed (if there are no more damaged messages).

Regards,
Alex
Back to Top View Alex's Profile Search for other posts by Alex
 

If you wish to post a reply to this topic you must first login
If you are not already registered you must first register

  Post ReplyPost New Topic
Printable version Printable version

Forum Jump

Powered by Web Wiz Forums version 7.9
Copyright ©2001-2004 Web Wiz Guide