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Posted: 30 July 2011 at 6:30am | IP Logged Quote recently
Hello dear webmailers ,

I`m just testing webmail pro, seems to be a great software ...

But I have a problem with importing my adressbook from Outlook_Express into Webmail Pro. I understood that I have to export first from Outlook into a csv-file. Because my Outlook_Express is german I have to translate the headline into the english keywords, like described in the wicki. This does not work!

I have created a short test file with this content:

firstname,lastname,email
Robert,Bosch,robert@bosch.de

I expected, that the import function under "kontakte" can handle this file. But this doesn`t work, I get only one empty entry in the contact list.

Can I get some help, please ?

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Igor
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Posted: 01 August 2011 at 1:40am | IP Logged Quote Igor
Can you please confirm whether you use PHP or ASP.NET version of WebMail Pro?

Thank you!

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Posted: 01 August 2011 at 2:12am | IP Logged Quote recently
Hello Igor,

thank you for helping me,

I`m using the PHP Version on a WAMP-System ...
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Igor
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Posted: 01 August 2011 at 2:18am | IP Logged Quote Igor
Thanks for the confirmation. Recently, there was a couple of fixes added towards CSV importing issues, please download this archive and extract a file from it to libraries/afterlogic/common/managers/contacts/helpers/csv/parser.php location.

Please let us know if the update helps.

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Posted: 01 August 2011 at 5:05am | IP Logged Quote recently
thank you very much ! ... I will check this and report to you !

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Posted: 04 August 2011 at 10:25am | IP Logged Quote recently
Hello Igor,

finally, using the content of parser.php, I was able to modify the headline in the csv-file in such a way that it was imported from WebmailPro. But there was one problem. After import I had the feeling that only 80% of my adresses were imported. Names which contains characters like
are ignored. Ok, with search/replace I changed every ö into oe but his looks not nice in a german adress list We have a lot of "Müllers" in Germany

Thank you for the help !
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Igor
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Posted: 04 August 2011 at 1:02pm | IP Logged Quote Igor
Can you please confirm the file was UTF-8 encoded? If so, we'd like to investigate this, you can send us the file securely via HelpDesk.

If the file was in some other encoding, like Windows-1252, it might be a good idea to convert it to UTF-8 first.

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Posted: 06 August 2011 at 12:59pm | IP Logged Quote recently
Hello Igor,

I created an utf8-file with the following content:

   Fullname;E-mail
   Zueller, Egon;zueller@aol.com

this is imported correctly. Then I changed one character:

   Fullname;E-mail
   Züller, Egon;zueller@aol.com

this is not imported !

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Igor
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Posted: 08 August 2011 at 12:14am | IP Logged Quote Igor
That's interesting. I'll check this and will let you know.

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Igor
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Posted: 08 August 2011 at 3:14am | IP Logged Quote Igor
Weird, I wasn't able to replicate the problem:



Prior to saving the file, I have rechecked that the file is UTF8-encoded and that it doesn't contain Byte Order Mark, that might be substantial for this.

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Posted: 08 August 2011 at 6:26am | IP Logged Quote recently
Thank you again, Igor, now it works !

My windows notepad writes a bom at the top of every utf8 file. I deleted the first 3 characters with my hex-Editor and now I can import the adresses completely

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