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Subject Topic: Empty Trash - Internal Server error Post ReplyPost New Topic
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rishi_somshetti
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Joined: 31 January 2007
Location: India
Online Status: Offline
Posts: 84
Posted: 25 January 2011 at 8:15am | IP Logged Quote rishi_somshetti

The latest version of WebMail (asp.net) gives following error when we try to empty the trash.

It also have the "US-ASCII ISO-2022-JP" charset error when we try to "Search". All our mails are local Indian senders with UTF-8 and no where in the header of any mail we saw this "US-ASCII ISO-2022-JP "

--------------------

[1/25/2011 9:39:18 PM][PrepareCommand] - SELECT * FROM awm_columns WITH(NOLOCK) WHERE id_user=7224
[1/25/2011 9:39:18 PM][] - <<<<<<<<<<<<<<< << OUT <<<<<<<<<<<<<<<
[1/25/2011 9:39:18 PM][] - <?xml version="1.0" encoding="utf-8"?><webmail><update value="cookie_settings" /></webmail>
[1/25/2011 9:39:18 PM][] - <<<<<<<<<<<<<<< << OUT <<<<<<<<<<<<<<<
[1/25/2011 9:39:24 PM][] - >>>>>>>>>>>>>>> > IN >>>>>>>>>>>>>>> >
[1/25/2011 9:39:24 PM][] - <?xml version="1.0" encoding="utf-8"?><webmail><param name="action" value="operation_messages"/><param name="request" value="purge"/><messages><look_for fields="0"><![CDATA[]]></look_for><to_folder id="-1"><full_name><![CDATA[]]></full_name></to_folder><folder id="45334"><full_name><![CDATA[trash] ]></full_name></folder></messages></ webmail>
[1/25/2011 9:39:24 PM][] - >>>>>>>>>>>>>>> > IN >>>>>>>>>>>>>>> >
[1/25/2011 9:39:24 PM][CreateParameter] - @id_acct='7215'
[1/25/2011 9:39:24 PM][CreateParameter] - @id_folder='45334'
[1/25/2011 9:39:24 PM][PrepareCommand] - SELECT * FROM awm_folders
WITH(NOLOCK) WHERE id_acct=@id_acct AND id_folder=@id_folder
[1/25/2011 9:39:24 PM][CreateParameter] - @id_folder='45334'
[1/25/2011 9:39:24 PM][CreateParameter] - @id_acct='7215'
[1/25/2011 9:39:24 PM][PrepareCommand] -
SELECT SUM([size]) FROM awm_messages
WITH(NOLOCK) WHERE id_folder_db=@id_folder AND id_acct=@id_acct
[1/25/2011 9:39:24 PM][CreateParameter] - @id_folder='45334'
[1/25/2011 9:39:24 PM][CreateParameter] - @id_acct='7215'
[1/25/2011 9:39:24 PM][PrepareCommand] -
SELECT COUNT(*)
FROM awm_messages
WITH(NOLOCK) WHERE id_folder_db=@id_folder AND id_acct=@id_acct
[1/25/2011 9:39:24 PM][CreateParameter] - @id_folder='45334'
[1/25/2011 9:39:24 PM][CreateParameter] - @id_acct='7215'
[1/25/2011 9:39:24 PM][PrepareCommand] -
SELECT COUNT(*)
FROM awm_messages
WITH(NOLOCK) WHERE id_folder_db=@id_folder AND id_acct=@id_acct AND seen=0
[1/25/2011 9:39:24 PM][SelectFolders] - 0-0-0
[1/25/2011 9:39:24 PM][SelectFolders] - ID: 45334; Path: trash;
------------------------------------------------------------
[1/25/2011 9:39:24 PM] ERROR!!!
[Message]
The server has responded with negative reply. The server responded: MBN00000004 NO [BADCHARSET (US-ASCII ISO-2022-JP)] UID: Invalid charset specified.
[TargetSite]
Void a(a.d)
[Stack Trace]
   at a.aw.a(d A_0)
   at a.aw.ai()
   at a.n.b(String A_0, ag A_1, Boolean A_2)
   at a.n.a(String A_0, ag A_1, Boolean A_2)
   at a.f.a.a(String A_0, Boolean A_1)
   at a.f.a.a(Boolean A_0, String A_1, String A_2, String A_3)
   at a.f.s.a(Boolean A_0, String A_1, String A_2, String A_3)
   at a.f.s.a(Boolean A_0, Boolean A_1, String A_2, String A_3, String A_4)
   at MailBee.ImapMail.Imap.Search(Boolean returnUids, String searchCondition, String charset)
   at WebMail.ImapStorage.SearchMessagesUids(String condition, Folder fld, Boolean inHeadersOnly)
[Method]: a
[Line, Column]: [0, 0]
------------------------------------------------------------
------------------------------------------------------------
[1/25/2011 9:39:24 PM] ERROR!!!
[Message]
Internal Server Error. Please, contact your system administrator in order to report the problem.
[TargetSite]
Void a(a.d)
[Stack Trace]
   at a.aw.a(d A_0)
   at a.aw.ai()
   at a.n.b(String A_0, ag A_1, Boolean A_2)
   at a.n.a(String A_0, ag A_1, Boolean A_2)
   at a.f.a.a(String A_0, Boolean A_1)
   at a.f.a.a(Boolean A_0, String A_1, String A_2, String A_3)
   at a.f.s.a(Boolean A_0, String A_1, String A_2, String A_3)
   at a.f.s.a(Boolean A_0, Boolean A_1, String A_2, String A_3, String A_4)
   at MailBee.ImapMail.Imap.Search(Boolean returnUids, String searchCondition, String charset)
   at WebMail.ImapStorage.SearchMessagesUids(String condition, Folder fld, Boolean inHeadersOnly)
[Method]: SearchMessagesUids
[Line, Column]: [0, 0]
------------------------------------------------------------
[1/25/2011 9:39:24 PM][] - <<<<<<<<<<<<<<< << OUT <<<<<<<<<<<<<<<
[1/25/2011 9:39:24 PM][] - <?xml version="1.0" encoding="utf-8"?><webmail><error><![CDATA[Internal Server Error. Please, contact your system administrator in order to report the problem.]]></error></webmail>
[1/25/2011 9:39:24 PM][] - <<<<<<<<<<<<<<< << OUT <<<<<<<<<<<<<<<
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