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Subject Topic: INBOX empty for new account Post ReplyPost New Topic
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raclif
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Newbie


Joined: 29 December 2010
Location: France
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Posts: 3
Posted: 29 December 2010 at 3:49pm | IP Logged Quote raclif

Hi,

[Excuse my english, I am from France]

I have just installed afterlogic webmail lite on my server (apache/mysql/php/postfix/dovecot...)
There are many domains and accounts on this server.

It is really a good webmail. Before I used AtmailOpen and RoundcubeMail but I find Afterlogic faster (and other good stuff )

So, webmail lite work fine but I have a small problem with some accounts.
For all my old accounts, which I have add on Outlook (or iphone or Thunderbird) (Pop or IMAP), when I go to the webmail I can see all my emails.

But with a new account (that I have never add on Outlook or Iphone...I can't see his emails! Inbox folder is empty even I try to send new mails to this account.

If I use Atmailopen or RoundcubeMail with this new account then I can see emails.

Have you got any idea about this?

Many thanks
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Igor
AfterLogic Support
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Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6092
Posted: 30 December 2010 at 12:15am | IP Logged Quote Igor

First of all, do you use POP3 or IMAP account? What synchronization mode do you
have set for Inbox? And by the way, are we speaking of PHP or ASP.NET version?

Enabling debug logging in AdminPanel and checking the logs for errors might be
helpful as well.

--
Regards,
Igor, AfterLogic Support
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raclif
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Joined: 29 December 2010
Location: France
Online Status: Offline
Posts: 3
Posted: 30 December 2010 at 4:33am | IP Logged Quote raclif

Hi,

I use IMAP Account
I have tried different synchronisation mode for inbox (direct, header only, and other)
Of course php version (I have said: server (apache/php/mysql...)

Thanks
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Igor
AfterLogic Support
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Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6092
Posted: 30 December 2010 at 4:42am | IP Logged Quote Igor

If, after sending a message to that account, you can't see it in WebMail, can you see that message using any other IMAP client, say, Mozilla Thunderbird?

--
Regards,
Igor, AfterLogic Support
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raclif
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Newbie


Joined: 29 December 2010
Location: France
Online Status: Offline
Posts: 3
Posted: 30 December 2010 at 4:18pm | IP Logged Quote raclif

Hi,

Yes I can see this message with RoundcubeMail or AtmailOpen (I have 3 possibility of webmail) and on Mozilla Thunderbird too
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