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Conel
Newbie
Joined: 29 June 2010
Online Status: Offline
Posts: 2
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| Posted: 29 June 2010 at 3:29am | IP Logged
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Hello,
I have installed WebMail Lite PHP on a Windows 7 with Apache. It works really well, but I am having this problem:
I receive all the emails except for those which are heaver than ~20 KB are not recevied. I can see those emails on Outlook or Gmail, what is more: when I click to recive messages, I can see that it is downloading one message, but then nothing appears on the mailbox. In the log I got this:
[29/06/2010][09:54:34.60] INFORMATION:
> [POST(1)] /webmail/check-mail.php?param=0.03639196524791366
> ver.4.9.10 [SERVER-IP:192.168.1.15][USER-IP:192.168.1.50]
> PHP-5.3.0, Apache/2.2.11 (Win32) PHP/5.3.0
[09:54:34.61] :: connection time -> 0.0044999122619629
[09:54:34.64] MySQL Query: SELECT id_acct, acct.id_user as id_user, def_acct, deleted, email, mail_protocol,
mail_inc_host, mail_inc_login, mail_inc_pass, mail_inc_port, mail_out_host,
mail_out_login, mail_out_pass, mail_out_port, mail_out_auth, friendly_nm,
use_friendly_nm, def_order, getmail_at_login, mail_mode, mails_on_server_days,
signature_type, signature_opt, delimiter,
msgs_per_page, white_listing, x_spam, DATE_FORMAT(last_login, "%Y-%m-%d %T") as last_login, logins_count, def_skin,
def_lang, def_charset_inc, def_charset_out, def_timezone, def_date_fmt,
hide_folders, mailbox_limit, mailbox_size, id_domain, mailing_list,
allow_change_settings, allow_dhtml_editor, allow_direct_mode, hide_contacts, db_charset,
horiz_resizer, vert_resizer, mark, reply, contacts_per_page, view_mode, imap_quota,
question_1, answer_1, question_2, answer_2
FROM awm_accounts AS acct
INNER JOIN awm_settings AS sett ON acct.id_user = sett.id_user
WHERE id_acct = 1 AND mailing_list = 0
[09:54:34.67] MySQL Query: SELECT id_acct, signature FROM awm_accounts WHERE id_acct = 1
[09:54:34.69] MySQL Query: SELECT id_column, column_value FROM awm_columns WHERE id_user = 1
[09:54:34.72] INI_SET: memory_limit/set_time_limit = 200M/3000
[09:54:34.73] MySQL Query: SELECT p.id_folder, p.id_parent, p.type, p.name, p.full_path, p.sync_type, p.hide, p.fld_order,
COUNT(messages.id) AS message_count, COUNT(messages_unread.seen) AS unread_message_count,
SUM(messages.size) AS folder_size, MAX(folder_level) AS level
FROM (awm_folders as n, awm_folders_tree as t, awm_folders as p)
LEFT OUTER JOIN awm_messages AS messages ON p.id_folder = messages.id_folder_db
LEFT OUTER JOIN awm_messages AS messages_unread ON
p.id_folder = messages_unread.id_folder_db AND
messages.id = messages_unread.id AND messages_unread.seen = 0
WHERE n.id_parent = -1
AND n.id_folder = t.id_parent
AND t.id_folder = p.id_folder
AND p.id_acct = 1
GROUP BY p.id_folder
ORDER BY p.fld_order
[09:54:34.78] POP3 : start connect to correo.*****.es:110
[09:54:34.88] POP3 <<: +OK MailMarshal(6.2.0.0) POP3 server ready <5256.292095438@correo.*****.es>\r\n
[09:54:34.90] POP3 >>: USER ********
[09:54:34.93] POP3 <<: +OK *******\r\n
[09:54:34.94] POP3 >>: PASS ****
503::[09:54:34.598] POP3 <<: +OK Password\r\n
[09:54:34.600] POP3 >>: STAT
[09:54:34.603] POP3 <<: +OK 1 5833805\r\n
[09:54:34.604] POP3 >>: UIDL
[09:54:34.607] POP3 <<: +OK \r\n
202::[09:54:34.810] POP3 <<: 1 a7cf8de4a3d792fa916a792b0c694cc8\r\n
[09:54:34.812] POP3 <<: .\r\n
[09:54:34.814] MySQL Query: SELECT str_uid AS uid
FROM awm_reads
WHERE id_acct = 1
[09:54:34.844] POP3 >>: STAT
[09:54:34.848] POP3 <<: +OK 1 5833805\r\n
[09:54:34.849] POP3 >>: LIST
[09:54:34.852] POP3 <<: +OK 1 messages (5833805 octets)\r\n
201::[09:54:35.53] POP3 <<: 1 5833805\r\n
[09:54:35.55] POP3 <<: .\r\n
[09:54:35.56] MySQL Query: SELECT SUM(mailbox_size) AS mailboxes_size
FROM awm_accounts WHERE id_user = 1 AND mailing_list = 0
[09:54:35.58] MySQL Query: SELECT id_filter, `field`, `condition`, `filter`, `action`, id_folder, `applied`
FROM `awm_filters`
WHERE id_acct = 1
ORDER BY `action`
[09:54:35.60] MySQL Query: SELECT SUM(size) AS mailbox_size
FROM awm_messages WHERE id_acct = 1
[09:54:35.63] MySQL Query: UPDATE awm_accounts
SET mailbox_size = 11668130
WHERE id_acct = 1 AND mailing_list = 0
[09:54:35.65] POP3 >>: QUIT
[09:54:35.68] POP3 <<: +OK Quit? correo.****.es closing connection\r\n
I do not have any attachment or mailbox size limit. How can I get those mails?
P.D.: If those emails are sent by myself to me, I can send them, I even have them on my Sent, but not receive.
Thank you
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6088
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| Posted: 29 June 2010 at 5:11am | IP Logged
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You were speaking of mails over 20K in size, while according to the log file there's only one mail on your POP3 account, and it's about 6 Mbytes. I wonder if that mail was ever seen in WebMail inbox?
Although you might have no limits on mail server, WebMail has its own settings for mailbox & attachment size limits, default values are configured in Common Settings screen of AdminPanel. Those setting apply to new accounts only, there's no way to change quotas for existing accounts in WebMail Lite. As messages in Sent Items folder count towards account quota as well, you might already exceed a quota if it's set to, say, 10Mb.
One more thing - sending mails over SMTP doesn't mean they actually will be delivered, there might be many reasons for unsuccessful delivery, starting from
the problems on mail server level. If you, however, have reasons to believe sending was unsuccessful due to WebMail itself, we'll need the log files captured while sending email.
--
Regards,
Igor, AfterLogic Support
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Conel
Newbie
Joined: 29 June 2010
Online Status: Offline
Posts: 2
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| Posted: 29 June 2010 at 8:39am | IP Logged
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Hello,
I have the mailbox and attachment with no size limits (in Common Settings). I have also edit the upload_max_filesize and post_max_size. But I still can't SEE emails with attached files in WebMail inbox. I know they are on the server, as I can read them thru other email clients as GMail or Outlook, and also in the log:
[29/06/2010][15:27:29.730] INFORMATION:
> [POST(1)] /webmail/check-mail.php?param=0.4021634888570934
> ver.4.9.10 [SERVER-IP:127.0.0.1][USER-IP:127.0.0.1]
> PHP-5.3.0, Apache/2.2.11 (Win32) PHP/5.3.0
[15:27:29.731] :: connection time -> 0.0039749145507812
[15:27:29.734] MySQL Query: SELECT id_acct, acct.id_user as id_user, def_acct, deleted, email, mail_protocol,
mail_inc_host, mail_inc_login, mail_inc_pass, mail_inc_port, mail_out_host,
mail_out_login, mail_out_pass, mail_out_port, mail_out_auth, friendly_nm,
use_friendly_nm, def_order, getmail_at_login, mail_mode, mails_on_server_days,
signature_type, signature_opt, delimiter,
msgs_per_page, white_listing, x_spam, DATE_FORMAT(last_login, "%Y-%m-%d %T") as last_login, logins_count, def_skin,
def_lang, def_charset_inc, def_charset_out, def_timezone, def_date_fmt,
hide_folders, mailbox_limit, mailbox_size, id_domain, mailing_list,
allow_change_settings, allow_dhtml_editor, allow_direct_mode, hide_contacts, db_charset,
horiz_resizer, vert_resizer, mark, reply, contacts_per_page, view_mode, imap_quota,
question_1, answer_1, question_2, answer_2
FROM awm_accounts AS acct
INNER JOIN awm_settings AS sett ON acct.id_user = sett.id_user
WHERE id_acct = 1 AND mailing_list = 0
[15:27:29.737] MySQL Query: SELECT id_acct, signature FROM awm_accounts WHERE id_acct = 1
[15:27:29.739] MySQL Query: SELECT id_column, column_value FROM awm_columns WHERE id_user = 1
[15:27:29.741] INI_SET: memory_limit/set_time_limit = 700M/3000
[15:27:29.743] MySQL Query: SELECT p.id_folder, p.id_parent, p.type, p.name, p.full_path, p.sync_type, p.hide, p.fld_order,
COUNT(messages.id) AS message_count, COUNT(messages_unread.seen) AS unread_message_count,
SUM(messages.size) AS folder_size, MAX(folder_level) AS level
FROM (awm_folders as n, awm_folders_tree as t, awm_folders as p)
LEFT OUTER JOIN awm_messages AS messages ON p.id_folder = messages.id_folder_db
LEFT OUTER JOIN awm_messages AS messages_unread ON
p.id_folder = messages_unread.id_folder_db AND
messages.id = messages_unread.id AND messages_unread.seen = 0
WHERE n.id_parent = -1
AND n.id_folder = t.id_parent
AND t.id_folder = p.id_folder
AND p.id_acct = 1
GROUP BY p.id_folder
ORDER BY p.fld_order
[15:27:29.757] POP3 : start connect to correo.***.es:110
[15:27:29.847] POP3 <<: +OK MailMarshal(6.2.0.0) POP3 server ready <5256.292152734@correo.****.es>\r\n
[15:27:29.848] POP3 >>: USER informatica
[15:27:29.851] POP3 <<: +OK informatica\r\n
[15:27:29.852] POP3 >>: PASS *****
502::[15:27:30.355] POP3 <<: +OK Password\r\n
[15:27:30.363] POP3 >>: STAT
[15:27:30.369] POP3 <<: +OK 3 226969\r\n
[15:27:30.370] POP3 >>: UIDL
[15:27:30.373] POP3 <<: +OK \r\n
205::[15:27:30.578] POP3 <<: 1 858d6da0960c9ddac334daaff3e18a23\r\n
[15:27:30.580] POP3 <<: 2 ac9ac2a8528efb7a7d81869addc49b64\r\n
[15:27:30.581] POP3 <<: 3 463f99da0e6988b8ef682ebfbc94564b\r\n
[15:27:30.582] POP3 <<: .\r\n
[15:27:30.583] MySQL Query: SELECT str_uid AS uid
FROM awm_reads
WHERE id_acct = 1
[15:27:30.585] POP3 >>: STAT
[15:27:30.590] POP3 <<: +OK 3 226969\r\n
[15:27:30.591] POP3 >>: LIST
[15:27:30.594] POP3 <<: +OK 3 messages (226969 octets)\r\n
[15:27:30.790] POP3 <<: 1 644\r\n
[15:27:30.835] POP3 <<: 2 113163\r\n
[15:27:30.837] POP3 <<: 3 113162\r\n
[15:27:30.838] POP3 <<: .\r\n
[15:27:30.839] MySQL Query: SELECT SUM(mailbox_size) AS mailboxes_size
FROM awm_accounts WHERE id_user = 1 AND mailing_list = 0
[15:27:30.841] MySQL Query: SELECT id_filter, `field`, `condition`, `filter`, `action`, id_folder, `applied`
FROM `awm_filters`
WHERE id_acct = 1
ORDER BY `action`
[15:27:30.842] MySQL Query: SELECT SUM(size) AS mailbox_size
FROM awm_messages WHERE id_acct = 1
[15:27:30.845] MySQL Query: UPDATE awm_accounts
SET mailbox_size = 1094495
WHERE id_acct = 1 AND mailing_list =
[15:27:30.853] POP3 >>: QUIT [15:27:30.857]
POP3 <<: +OK Quit? correo.***.es closing connection\r\n
I think that two last lines are the important ones. I can see that my mailbox size is 1094495, and any of the messages in the server are smaller than that.
As I see, WebMail, contacts to POP server and is able to establish connection, but when it's going to download the messages, it crashes. I would thank a little help,
Thank you,
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