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inseljohn
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Joined: 08 December 2009
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Posted: 08 December 2009 at 6:16am | IP Logged Quote inseljohn
Hello,
first, sorry for my bad english ;)
i've a big problem.
i user webmail pro php.
when i get a attachment file bigger ~5mb, i get a error

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@xxxx.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

i dunno why this happened.

the upload_max_filesize is 200M
and post_max_size also 200M

can you help me please?
apart from that, great script!!!!!!thanks

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Igor
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Posted: 08 December 2009 at 6:19am | IP Logged Quote Igor
The first thing to check is memory_limit value in PHP configuration, should be at least 100M to allow handling large attachments, 200M+ is recommended.

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Regards,
Igor, AfterLogic Support
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Igor
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Posted: 08 December 2009 at 6:20am | IP Logged Quote Igor
By the way, it can indeed be a good idea to check server error log as it may shed some light on internal reasons of the issue.

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Igor, AfterLogic Support
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inseljohn
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Joined: 08 December 2009
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Posted: 08 December 2009 at 6:30am | IP Logged Quote inseljohn
hi,

memory_limit is 100mb.
i looked into the log.

[15:28:40.338] IMAP4 < MBX8855 OK [READ-WRITE] Select completed.\r\n
[15:28:40.338] IMAP4 > FTC4835 UID FETCH 21666 BODY.PEEK[3]
[15:28:40.344] IMAP4 < * 96 FETCH (UID 21666 BODY[3] {13840728}\r\n
[15:28:40.345] IMAP4 < JVBERi0xLjANCjYgMCBvYmoNCg0KPDwNCi9CaXRzUGVyQ29tcG9uZW50IDgg DQovQ29sb3JT\r\n
[15:28:40.345] IMAP4 < cGFjZSAvRGV2aWNlUkdCIA0KL0ZpbHRlciAvRENURGVjb2RlIA0KL0hlaWdo dCA0OCANCi9M\r\n
[15:28:40.345] IMAP4 < ZW5ndGggNyAwIFINCg0KL05hbWUgL3BpY3R1cmVfMCANCi9TdWJ0eXBlIC9J bWFnZSANCi9U\r\n
[15:28:40.345] IMAP4 < eXBlIC9YT2JqZWN0IA0KL1dpZHRoIDM3MSANCj4+DQpzdHJlYW0K/9j/4AAQ SkZJRgABAQEA\r\n
[15:28:40.345] IMAP4 < lgCWAAD/2wBDABALDA4MChAODQ4SERATGCgaGBYWGDEjJR0oOjM9PDkzODdA SFxOQERXRTc4\r\n
[15:28:40.345] IMAP4 < UG1RV19iZ2hnPk1xeXBkeFxlZ2P/2wBDARESEhgVGC8aGi9jQjhCY2NjY2Nj Y2NjY2NjY2Nj\r\n
[15:28:40.345] IMAP4 < Y2NjY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2P/wAARCAAwAXMD ASIAAhEBAxEB\r\n
[15:28:40.345] IMAP4 < /8QAHwAAAQUBAQEBAQEAAAAAAAAAAAECAwQFBgcICQoL/8QAtRAAAgEDAwIE AwUFBAQAAAF9\r\n
[15:28:40.345] IMAP4 < AQIDAAQRBRIhMUEGE1FhByJxFDKBkaEII0KxwRVS0fAkM2JyggkKFhcYGRol JicoKSo0NTY3\r\n
[15:28:40.345] IMAP4 < ODk6Q0RFRkdISUpTVFVWV1hZWmNkZWZnaGlqc3R1dnd4eXqDhIWGh4iJipKT lJWWl5iZmqKj\r\n
[15:28:40.346] IMAP4 < pKWmp6ipqrKztLW2t7i5usLDxMXGx8jJytLT1NXW19jZ2uHi4+Tl5ufo6erx 8vP09fb3+Pn6\r\n
[15:28:40.346] IMAP4 < /8QAHwEAAwEBAQEBAQEBAQAAAAAAAAECAwQFBgcICQoL/8QAtREAAgECBAQD BAcFBAQAAQJ3\r\n
[15:28:40.346] IMAP4 < AAECAxEEBSExBhJBUQdhcRMiMoEIFEKRobHBCSMzUvAVYnLRChYkNOEl8RcY GRomJygpKjU2\r\n
[15:28:40.346] IMAP4 < Nzg5OkNERUZHSElKU1RVVldYWVpjZGVmZ2hpanN0dXZ3eHl6goOEhYaHiImK kpOUlZaXmJma\r\n
[15:28:40.346] IMAP4 < oqOkpaanqKmqsrO0tba3uLm6wsPExcbHyMnK0tPU1dbX2Nna4uPk5ebn6Onq 8vP09fb3+Pn6\r\n


and many other lines with OkpaanqKmqsrO0tb
after that, theres nothin at the end of the log.

:/
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Igor
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Posted: 08 December 2009 at 7:03am | IP Logged Quote Igor
I didn't mean WebMail error log but server (Apache) logs, if you have access to them of course. Try contacting your ISP/hosting provider support in this regard.

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Regards,
Igor, AfterLogic Support
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