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mcajarabilla
Newbie
Joined: 01 December 2009
Online Status: Offline
Posts: 3
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| Posted: 01 December 2009 at 6:41am | IP Logged
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Hi! Hope somebody can help me.
I've just installed WebMail Pro (5 users
version). No error messages and all server and
database test were successful. I can login as
admin with no problem, BUT when I try to login
as user the screen freezes showing "WebMail is
loading" with the progress bar at about 90%.
No error message or anything with Firefox or
Chrome. IE displays this error:
Line: 116
Character: 3
Error: 'TYPE_BASE' is undefined
Code: 0
URL address: http://my-url/mail/webmail.php
I don't what to do. I've already reinstalled
the script with no luck and checked the
cookies config.
or116.jpg">Here is a screen with the code of
the above-mentioned error on line 116
Any help would be very much appreciated. Thank
you all.
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mcajarabilla
Newbie
Joined: 01 December 2009
Online Status: Offline
Posts: 3
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| Posted: 01 December 2009 at 6:43am | IP Logged
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Sorry, the image link is this
www.mcajarabilla.com.ar/images/error116.jpg
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6092
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| Posted: 14 December 2009 at 6:37am | IP Logged
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Try turning off GZIP compression of JavaScript files. You'll need to modify common/inc_constants.php file (line ~27):
Code:
| define('USE_JS_GZIP', true); |
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It should be changed to:
Code:
| define('USE_JS_GZIP', false); |
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Don't forget to clear browser cache by pressing Ctrl-F5 or Ctrl-R.
--
Regards,
Igor, AfterLogic Support
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mcajarabilla
Newbie
Joined: 01 December 2009
Online Status: Offline
Posts: 3
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| Posted: 14 December 2009 at 7:09am | IP Logged
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Hi Igor. Thanks for replying.
I`ve just tryed turning off gzip of JS but I get the same error.
I'll keep looking for a solution.
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6092
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| Posted: 14 December 2009 at 7:46am | IP Logged
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Please provide us with URL pointing to your WebMail Pro installation. AdminPanel access would be helpful as well.
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Regards,
Igor, AfterLogic Support
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