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willam
Newbie
Joined: 04 November 2009
Online Status: Offline
Posts: 14
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| Posted: 04 November 2009 at 5:22am | IP Logged
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I am using WebMail Pro PHP with postfix as the SMTP server.
When trying to send a message, I get the following error message:
Can't send message
The log file shows this:
[14:15:29.756] [SMTP] >>: AUTH LOGIN
[14:15:29.756] [SMTP] <<: 503 5.5.1 Error: authentication not enabled
[14:15:29.756] [SMTP] Error <<: 503 5.5.1 Error: authentication not enabled
[14:15:29.757] >>>[server_xml]>>>
The 'Requires SMTP authenticatin' checkbox is unchecked.
What am I missing?
Best Regards,
Gabor Walter
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6092
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| Posted: 04 November 2009 at 6:02am | IP Logged
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Please check properties of this particular WebMail Pro account, is SMTP authentication option unchecked there as well?
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Regards,
Igor, AfterLogic Support
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willam
Newbie
Joined: 04 November 2009
Online Status: Offline
Posts: 14
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| Posted: 04 November 2009 at 6:09am | IP Logged
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SMTP authentication is unchecked in both the Default options and this particular domain.
Regards,
Gabor
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willam
Newbie
Joined: 04 November 2009
Online Status: Offline
Posts: 14
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| Posted: 04 November 2009 at 1:14pm | IP Logged
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And enabling/disabling SMTP authentication from login panel is not allowed either.
Regards,
Gabor
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6092
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| Posted: 05 November 2009 at 3:49am | IP Logged
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Could you please provide us with a test account so that we could take a look? We'll need AdminPanel access as well.
Please use our HelpDesk to send access details, it's a secure area, and we suggest to protect your HelpDesk account with password. When posting data, be sure to supply a link to this forum thread. Thank you.
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Regards,
Igor, AfterLogic Support
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willam
Newbie
Joined: 04 November 2009
Online Status: Offline
Posts: 14
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| Posted: 09 November 2009 at 6:03am | IP Logged
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It's resolved now, SMTP AUTH enabled on the server.
Regards,
Gabor
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