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sblademan
Newbie
Joined: 14 March 2009
Online Status: Offline
Posts: 3
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| Posted: 14 April 2009 at 8:44am | IP Logged
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Using Webmail Pro ASP.NET, on a Win2k IIS server with Win2k SQL 2000 server.
Details:
When a user receives a large HTML message, they see a notice at the end saying: "Take note that just a part of the message is displayed. To view the entire message, click here"
If they click the link a new window opens up and the error says "Message doesn't exist."
This is a sample URL from one of the messages that could not be read
http://myserver/mail/view-full-msg.aspx?bodytype=1&id=3355&u id=20090414092704090700142768&id_folder=39&full_name_folder= Rodrigo&charset=-1
As you must know, in the database there are 3 ids for each message: id, id_msg and str_uid.
I found that the message with id=3355 had a msg_id=9869, and if i change the URL in the popup window to
http://myserver/mail/view-full-msg.aspx?bodytype=1&id=9869&u id=20090414092704090700142768&id_folder=39&full_name_folder= Rodrigo&charset=-1
I was able to read the email in the popup.
Seems like a bug. thanks.
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6089
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| Posted: 15 April 2009 at 5:51am | IP Logged
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Please provide us with detailed information on the issue: WebMail Pro version number, account type (POP3/IMAP), synchronization mode used etc. It would be helpful if you provide us with access to this WebMail Pro account and Admin Panel, please use our Helpdesk to submit the information of such kind.
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Regards,
Igor, AfterLogic Support
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Topic: Unable to read large messages
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