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Subject Topic: WebMail 4.2 login error Post ReplyPost New Topic
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rishi_somshetti
Groupie
Groupie


Joined: 31 January 2007
Location: India
Online Status: Offline
Posts: 84
Posted: 14 July 2008 at 1:26am | IP Logged Quote rishi_somshetti

hi all

i m getting following error in webmail 4.2 when i try to login. I have done all configuration setting as per instruction.


Error :
Retrieve domain list failed.\r\n\r\nServer response: No connection could be made because the target machine actively refused it 127.0.0.1:6017

Pls suggest the solution

I would appreciate your quick response.
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Andrew
AfterLogic Support
AfterLogic Support


Joined: 28 April 2006
Location: United States
Online Status: Offline
Posts: 1189
Posted: 14 July 2008 at 3:10am | IP Logged Quote Andrew

First, please make sure AfterLogic XMail Server is up-and-running:

Start / Settings / Control Panel / Administrative Tools / Services

If you see AfterLogic XMail Server stopped there, please start it.

If AfterLogic XMail Server is started, but the issue still happens, please try to temporarily disable antivirus/firewall software for test purpose because it may block connections to port 6017.

Best regards,
Andrew
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