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anthelo
Newbie
Joined: 30 April 2008
Location: United Kingdom
Online Status: Offline
Posts: 1
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| Posted: 30 April 2008 at 12:35pm | IP Logged
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Hi,
I just uploaded the MailBee Webmail Lite script (PHP) and I followed all the steps... I get the following error message :
The web-server has no permission to write into the settings file
or
settings file not exists
/settings/settings.xml
or
Language file (English.php) not exists
Ive try everything.. nothing is working. Do i have to have my own server to setup webmail? i even try to set 777 access to everything and dosent work. im using goddadys.com webhosting
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Andrew
AfterLogic Support
Joined: 28 April 2006
Location: United States
Online Status: Offline
Posts: 1189
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| Posted: 01 May 2008 at 2:23am | IP Logged
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Quote:
| Do i have to have my own server to setup webmail? |
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No, WebMail Lite PHP can work even on a shared hosting.
Is it possible to provide us with FTP access to your WebMail Lite PHP installation (the web and the data folders)? So we'd be able to investigate the issue directly. Use Request Support form for this purpose.
Best regards,
Andrew
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elronchi
Newbie
Joined: 25 August 2008
Location: Congo
Online Status: Offline
Posts: 2
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| Posted: 25 August 2008 at 3:46am | IP Logged
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Hi
I would like to know the answer to this problem...
I have the same problem...
And yes I'm also on the same server.
Thanks
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
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| Posted: 25 August 2008 at 4:22am | IP Logged
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First, you should make sure you have specified correct path to the data folder in the inc_settings_path.php file. For WebMail Lite to work, you should grant 777 permissions to the data folder and all its subfolders and 666 permissions to all files in the data folder and its subfolders.
However, if you use shared hosting account at GoDaddy.com, you would not be able to use MailBee WebMail Lite or any other webmail application, because ports required for mailbox access are blocked there. We've contacted GoDaddy support staff and they confirmed that those ports cannot be unblocked due to security settings.
Regards,
Igor
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elronchi
Newbie
Joined: 25 August 2008
Location: Congo
Online Status: Offline
Posts: 2
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| Posted: 25 August 2008 at 9:20am | IP Logged
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and isn't it eny thing to do about it?
or just to change the server?
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Andrew
AfterLogic Support
Joined: 28 April 2006
Location: United States
Online Status: Offline
Posts: 1189
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| Posted: 25 August 2008 at 11:56pm | IP Logged
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GoDaddy support assured us that nothing can be done in regard to unblocking ports on their shared hosting account. The only way is to change hosting provider.
Best regards,
Andrew
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gbnexon
Newbie
Joined: 03 September 2008
Location: Peru
Online Status: Offline
Posts: 2
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| Posted: 03 September 2008 at 1:29am | IP Logged
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I also have the same problem:
"The web-server has no permission to write into the settings file
or
settings file not exists
/settings/settings.xml
or
Language file (English.php) not exists"
I'm using a free webhosting , it accept PHP;
I confused, why do we have to specified a place of the computer??, ex.
"C:/WebMail/Data/"
I've tried uploading the data folder to the hosting as the "web" folder. but it doesn't help.
I repeat, i don't understand why is obligatory to specify a place of my computer?
look, this is what i've done:
i have the "data" folder placed here:
"C:\xampp\htdocs\webmail\data"
so, now i have to edit the "inc_settings_path.php" and place in "$dataPath" this "C:\xampp\htdocs\webmail\data"
result: $dataPath = 'C:\xampp\htdocs\webmail\data';
right??
then I've upload again the "inc_settings_path.php" to the hosting.
And now, how it is suppose that i could assign the permissions to the "data" folder that is in my computer??
As i said, i tried uploading the data folder to the hosting, obviously editing first the inc_settings_path.php...and also giving the permission 777 to the data folder.
Please, tell what exactly I have to do.
I really thank you for everything.
And, also excuse me for this bad english, I'm from Perú, i hope you to understand 
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
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| Posted: 03 September 2008 at 2:40am | IP Logged
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Quote:
| I repeat, i don't understand why is obligatory to specify a place of my computer? |
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It's necessary to specify full filesystem path to the data folder of Webmail Lite installation on the hosting account in the inc_settings_path.php file. In other words, that path isn't a path on your computer but on the server WebMail Lite is installed on.
Please note that it's recommended to place the data folder outside of document root. In case if you're unaware of your hosting account filesystem path, you should request this info from your hosting provider support. Alternatively, you may use a relative path instead of an absolute one.
Please make sure you have thoroughly performed all the steps from WebMail Lite installation instructions. This topic of our FAQ should be useful for you.
Regards,
Igor
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