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Subject Topic: How to debug an HTTP 500 error Post ReplyPost New Topic
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Joined: 08 April 2008
Location: Spain
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Posts: 1
Posted: 09 April 2008 at 2:50am | IP Logged Quote joanma747

I have a HTTP 500 error trying to login on any account already created. I have no problem accessing mailadm pages and I do not see anything wrong. I have rebooted my windows server but the problem still exists.
¿What can I do?
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AfterLogic Support
AfterLogic Support

Joined: 28 April 2006
Location: United States
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Posts: 1189
Posted: 09 April 2008 at 4:13am | IP Logged Quote Andrew

First, please let us know the exact version of MailBee WebMail you use. You can learn it from the documentation shipped with the product.

Also, looks like you use Internet Explorer. Please turn the following settings off:

Tools / Internet Options / Advanced / Show friendly HTTP error messages

And reproduce the issue to get more detailed error message.

Please also, enable logging WebMail Pro session into a file:

WebMail Admin Console (mailadm) / Debug Settings / Enable Logging

reproduce the error and provide us with the log file for examination. Please use Request Support form for this purpose.

Best regards,
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