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Topic: Login problems

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bunnyguard
Newbie
Newbie

Joined: 21 November 2006
Location: Germany
Online Status: Offline
Posts: 2

Posted: 21 November 2006 at 6:39am \| IP Logged

Hello Everybody!!!
I have some problems with the login.

1. If I try to login with the internet explorer I get this message: There was a problem with the XML Warning: set_time_limit() [

2. If I try to login with the Mozilla Firefox I get this message: Incorrect tag name of the root element

My questions are:
Is it my fault or has my webhoster to change some settings on the server?

Thank you very much for your answers!!!

Andrew
AfterLogic Support

Joined: 28 April 2006
Location: United States
Online Status: Offline
Posts: 1189

Posted: 21 November 2006 at 7:37am \| IP Logged

This error means set_time_limit function (sets number of seconds a script is allowed to run) is disabled in php.ini on your server for security or other reasons. The best option is to contact your hoster and ask him to allow this function.

If this function isn't allowed, the default time limit is used and it may be too small for WebMail Lite PHP because communication with mail server can take a lot of time (if the timeout is exceeded, the script fails with a fatal error).

If your hosting provider refuses to allow this function, you can simply comment it in WebMail Lite PHP code.

File processing.php, line 22 (line number is for v4.0.15):

replace:

Code:

set_time_limit(120);

with:

Code:

//set_time_limit(120);

In this case the default timeout will be used and the script may fail as described above. As a workaround, you may ask your hoster to increase the default script timeout (60 sec is enough).

Best regards,
Andrew

bunnyguard
Newbie
Newbie

Joined: 21 November 2006
Location: Germany
Online Status: Offline
Posts: 2

Posted: 21 November 2006 at 1:09pm \| IP Logged

Thank you very much!!!!
Now it runs perfectly.

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