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card
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Joined: 06 September 2006
Location: Russian Federation
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Posted: 20 October 2006 at 3:24am | IP Logged Quote card
Sometimes when i'm REPLY to message there is a red window "Incorrect tag name of the root element" and sending does not occur.
What does it mean?
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Andrew
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Joined: 28 April 2006
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Posted: 20 October 2006 at 4:16am | IP Logged Quote Andrew
Some web browsers hide detailed error descriptions. Could you please try to reproduce the issue using another web browser, for instance, Internet Explorer and provide us with full error description?

Best regards,
Andrew
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card
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Joined: 06 September 2006
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Posted: 31 October 2006 at 9:55am | IP Logged Quote card
Notice:
This error occured only when "AllowAjax" option enabled under SeaMonkey. Without Ajax everything works fine.
Under IE everything works fine independently of this option.
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Andrew
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Joined: 28 April 2006
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Posted: 31 October 2006 at 10:15am | IP Logged Quote Andrew
AFAIK, SeaMonkey package includes Mozilla Firefox browser which is supported. Please make sure you're using the latest version of this browser.
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card
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Joined: 06 September 2006
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Posted: 31 October 2006 at 10:39am | IP Logged Quote card
I'm using the latest version SeaMonkey - 1.0.5
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Alex
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Joined: 19 November 2003
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Posted: 31 October 2006 at 11:50am | IP Logged Quote Alex
What's the version of Firefox engine in it?

Regards,
Alex
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card
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Joined: 06 September 2006
Location: Russian Federation
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Posted: 01 November 2006 at 12:08am | IP Logged Quote card
I'm testing MailBee WebMailPHP on:
---
Mozilla/5.0 (rv:1.8.0.7) Gecko/20060910 SeaMonkey/1.0.5

Mozilla/5.0 (rv:1.8.0.7) Gecko/20060909 Firefox/1.5.0.7

Internet Explorer 6.0.3790.0
---
AJAX correctly works on IE only
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Andrew
AfterLogic Support
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Joined: 28 April 2006
Location: United States
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Posts: 1189
Posted: 01 November 2006 at 6:22am | IP Logged Quote Andrew
We couldn't reproduce the problem on Firefox/1.5.0.7. Some PHP versions generate broken XML code which can't be parsed by Firefox. If you version does, it may be the problem cause. To let us investigate the problem, could you please provide us with URL pointing to your WebMail PHP installation and FTP access with write permission to this installation? You can send this info to support@afterlogic.com.
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