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defmost
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Posted: 06 September 2006 at 10:27pm | IP Logged Quote defmost
why appear this error?
Code:
Warning: domxml_open_file(): I/O in /home/david/public_html/web/class_dom_xml.php on line 26

Warning: domxml_open_file(): warning : in /home/david/public_html/web/class_dom_xml.php on line 26

Warning: domxml_open_file(): failed to load external entity "home/david/data/settings/settings.xml" in /home/david/public_html/web/class_dom_xml.php on line 26

Fatal error: Call to a member function on a non-object in /home/david/public_html/web/class_dom_xml.php on line 40
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Andrew
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Posted: 07 September 2006 at 4:33am | IP Logged Quote Andrew
Thank you for the bug report. We have fixed this bug which appeared only on Unix systems. Please download inc_functions.php file and update the appropriate file in /web folder of your WebMail PHP installation with new one.

http://www.afterlogic.com/files/inc_functions.zip

Please let us know how this fix works for you.

This fix also has been included into the WebMail PHP regular package.

Best regards,
Andrew
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defmost
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Posted: 07 September 2006 at 10:00am | IP Logged Quote defmost
Thanks
Now appear this error
Code:
Fatal error: Call to undefined function: tagname() in /home/david/public_html/web/class_dom_xml.php on line 68
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Andrew
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Posted: 08 September 2006 at 8:03am | IP Logged Quote Andrew
We have several installations of WebMail PHP: on Linux server, on Windows servers, and different PHP versions. We cannot reproduce the error on our installations. Could you please provide us with URL pointing to your installation of WebMail PHP, FTP access with write permission to this installation of WebMail Pro? Thus, we will be able to reproduce the error and find a workaround.

If it is impossible, please provide us at least with your system configuration:

  • Exact OS version
  • Exact PHP version
  • Exact domxml PHP extension version


You can send this information to support@afterlogic.com.


Best regards,
Andrew
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defmost
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Posted: 08 September 2006 at 3:30pm | IP Logged Quote defmost
this is my phpinfo
http://www.tonosweb.net/melacorneta/info.php
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Andrew
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Posted: 11 September 2006 at 10:33am | IP Logged Quote Andrew
Thank you for the system configuration you provided.

For some reason, function tagname() is missing in your version of PHP engine. We have PHP v4.4.3 which has no such problem. We found another standard function with the same functionality (node_name()) and made a fix for you. You can download the fixed file at:

http://www.afterlogic.com/files/class_dom_xml.zip

Please replace the appropriate file in your WebMail PHP installation with downloaded one. If it does not help and the problem still persists, you should upgrade your PHP engine.


Best regards,
Andrew
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defmost
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Posted: 12 September 2006 at 6:41pm | IP Logged Quote defmost
Thanks the problem was solved, but now the account don't work

www.melacorneta.cl/web
user: demo
pass: demo


thanks
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Andrew
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Posted: 13 September 2006 at 9:20am | IP Logged Quote Andrew
Looks like POP3/SMTP ports are blocked by a firewall on your server where WebMail PHP is installed. We were able to log into account you provided through our WebMail PHP installation, but unable through your. Also, we turned on "Advanced login" feature and tried to log into an account on our mail server, outcome is the same. Thus, could you please check your firewall configuration and let us know the outcome?

Best regards,
Andrew
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defmost
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Posted: 13 September 2006 at 12:13pm | IP Logged Quote defmost
but i have installed other webmail in the server and This does not happen

www.melacorneta.cl/correo
user: demo
pass: demo

Thanks
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Andrew
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Posted: 14 September 2006 at 8:55am | IP Logged Quote Andrew
It is strange WebMail PHP behaviour. Could you please provide us with FTP access with write permission to your installation of WebMail PHP? We want to debug the application and find the cause of the problem.

You can send this information to support@afterlogic.com.

Best regards,
Andrew
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defmost
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Posted: 14 September 2006 at 2:26pm | IP Logged Quote defmost
I’ve sent you an email today with ftp information
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Andrew
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Posted: 15 September 2006 at 4:06am | IP Logged Quote Andrew
We received your mail. Thank you. We are investigating the issue and will keep you updated.

Best regards,
Andrew
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defmost
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Posted: 15 September 2006 at 9:09pm | IP Logged Quote defmost
ok
thanks for you help
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Andrew
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Posted: 18 September 2006 at 10:07am | IP Logged Quote Andrew
Our investigation showed, for some reason, imap_open function of your PHP engine doesn't work as expected. Moreover, this function doesn't report about an error, it's very strange behaviour. This issue is not caused by a firewall on the server because fsockopen function opens POP3 connections surely.

We noticed, you have an old version of php-imap extension and we can recommend you to upgrade this extension. We hope the upgrade will resolve the problem. Please let us know the outcome.

Best regards,
Andrew
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